Exceptional hospitality! The staff here are amazing and went out of their way to help us. Cleanliness is top-notch in the rooms and throughout the vicinity. Breakfast was also very nice. A truly great experience; we highly recommend staying here!

Grosse déception pour nous qui voyageons à trois. Le ryôkan est joli mais les chambres sont minuscules il était impossible d’ouvrir nos trois valises et nos lits futons en même temps. La fenêtre ne s’ouvre pas donc nous avons passé 4 jours dans la pénombre. Le service est vraiment minimal, changement des serviettes et basta. Les futons ne sont pas faits pour les clients. Compte tenu de l’absence total de prestations du ryokan, faire le lit aurait été la moindre des choses. Pas de bouteille d’eau dans les chambres. Enfin, surprise désagréable : le onsen est payant et doit être réservé à l’avance. Il est certain que je ne reviendrai pas dans cet établissement. Par ailleurs, une odeur très désagréable et persistante flottante dans l’établissement ce qui rend le séjour désagréable à cause des cuisines. Enfin je finirai pas conclure en disant que pour une nuit de sommeil cela est suffisant mais il ne faut pas chercher davantage.

Overall, an amazing stay. It's an insanely quiet neighborhood and the staff was very, very helpful. The futons were comfortable. There is great fluffy pancake place in the neighborhood as well as some other hidden gems.

朝風呂が無くて残念でした。

Fint och vänligt hotell/Ryokan på bra adress.

When I booked my room, I made it clear that we were four people. However, my son is five years old, and he was not given his own futon. So, I had to raise this concern with the staff. Initially, I was told that I would need to pay extra for another futon. I declined to do this and made it clear that I thought this was deceptive on the part of the hotel management. Later, I was offered a smaller futon for a toddler at no extra charge. It would have been fine if the staff had offered this solution right away. Unfortunately, I had to go an unpleasant exchange with the staff. I should add that the staff was only following the management's policy. So, I do not blame the situation so much on them as much as the management. I did not see anyone from the hotel's management during my stay. So, I was only able to express my discontent with the staff.

Meget særligt sted Man bor på Japansk! Alt foregår på gulvet - sidde sove - stor oplevelse!

Limpieza, onsen y personal excelentes. Lo único que mejoraría es el grosor de los futones para que no notes el suelo duro tras unas horas de sueño

I had a very frustrating experience regarding the payment process for a service I required. When I needed to resolve a shipping issue, I was told that a bank wire transfer was the only acceptable payment method. The wire transfer fees ended up costing me double the price of the actual service, which is unreasonable in today's era of digital payments like Venmo, Zelle, or PayPal. Not only is it unnecessarily expensive, but it also creates a significant time burden for the customer. I strongly suggest that this company updates its payment systems to be more customer-friendly and cost-effective. I would advise others to be aware of these hidden costs and lack of modern payment options before choosing to work with them.

Charming traditional hotel near the Ueno Park and Yanaka Ginza areas. Bilingual staff were fantastic. We had the optional breakfasts every morning. We also paid for the optional laundry service, which was more economical than some US coin-ops. While the rooms are small, the perks included make this a hidden diamond. (We were able to compare with other traditional hotels in the area).

I have absolutely nothing bad to say about this hotel. Clean, very nice staff, excellent breakfast, close to a metro station and service was excellent and friendly from arrival to departure. If your back can take the tatami sleeping style then go for it. Mine had a hard time with it so I probably would think twice about going back but not because of the hotel

Hébergement exceptionnel : - situation parfaite pour découvrir Tokyo, à quelques minutes à pied d'une station de métro - chambre traditionnelle irréprochable - personnel souriant et serviable - onsen sur place - supermarché et restaurant au bout de la rue Nous garderons un souvenir incroyable de notre voyage en grande partie grâce à cet hébergement !

This place was wonderful. The best place to stay in Tokyo it is a quiet get away just a short walk from Ueno and Irya Station. The breakfast was amazing and the room was wonderful and spacious. Very wonderful and attentive staff!

The staff are very nice and helpful! There is laundry available for a fee as well as an Onsen style bath

Wonderful stay very nice hotel and very kind stuff

Beautiful scenery, very friendly staff!

Excellent hôtel type Ryokan. Propreté impeccable. Personnel très attentionné et sympathique. Déjeuner très bon et correct. Je recommande sans hésiter.

Fantastic service, lovley room, amazing breakfast. A very good hotel.

We had a pleasant stay at The Edo Sakura. The room was quite small, which seems typical for Tokyo, but it was well organized and each person had their own blanket, which we really appreciated. The futon beds were quite thin, so it took a bit of time to get used to sleeping on them. The bathroom was a standard prefabricated plastic unit, but the water pressure and temperature were excellent. The hotel itself was very quiet, which made for a relaxing stay. What really stood out was the exceptional staff. They went above and beyond to help us when one of us was sick, even accompanying us to a supermarket to help buy rice and water with electrolytes. We were also able to switch to a larger room that day, which was a great upgrade and had a much nicer bathroom. The breakfast offered very good value for money. Overall, a great experience thanks especially to the attentive and caring service.

Le personnel est vraiment au top et les chambres traditionnelles sont très belles!