Xếp hạng và đánh giá tổng thể Bolontiku Boutique Hotel, Member of the Cayuga Collection

The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better.

Muy bonita, pero la piscina ayer el agua estaba verde

Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff.

Todo estuvo excelente. Desde la bienvenida hasta que salimos. El servicio es maravilloso, personal que va más allá de lo que uno se imagina.

Muy buen servicio, Desconocíamos que solo tiene acceso por la laguna, pero hay buen servicio de traslados a tierra firme.

So far no issues

Ambiente aburrido y lúgubre! Escaso entretenimiento Un único restaurante con pocas opciones: no hay snacks (solo nachos y papas fritas); no hay hamburguesas, no hay pizzas. El bar carece de algún atractivo! No hay gym, para ingresar a las facilidades del jacuzzi y sauna hay que pagar $45.00 cuando deberían ser facilidades disponibles y Free para todos los huéspedes. La piscina luce algo abandonada, se mantiene llena de hojas y tallos que se desprenden de los árboles, no hay mantenimiento de limpieza constante. No hay música ambiental en las áreas La habitación bastante amplia y cómoda y el baño amplio y cómodo y con buenos amenities. Altas espectativas tenía sobre la propiedad, pero la realidad es otra muy diferente. El capital humano (sus colaboradores) son lo mejor del hotel, eficientes, colaboradores, gentiles y con vocación de servicio!

everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.

This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.

La atención es única y es una maravilla

Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area.

Wonderful

This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -

Good

Super acogedor y bellisimo

Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.

I love this place

Excelente ambiente y espacio

Excellent

Bolontiku was very cozy, kids friendly, water sports great and the food and staff excellent