酒店环境很好，设施齐全，早餐和自主餐味道很好，价格也算合理，值得入住

仿佛回到古時的西湖，沒有人擠人，不會嘈雜，寧靜又悠閒漫步其間。下次还會再來。

非常幽静的酒店。

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.

餐飲精緻美味，庭院本身就是景點，服務人員很專業，不愧是接待外賓的場所

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.

서호 주위에 너무 한적하며 아름다운 숙소 였습니다 직원들도 친절하며 힐링할 수 있는 시간이었습니다

房間較舊。水喉花灑殘舊漏水。 園區環境優美、服務好！

Have the most beautiful west lake view. Will definitely stay again.

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).

Perfect location and outstanding service.

Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.

環境優美，無與倫比

酒店园林景观优美，西湖美景尽收眼底。餐厅食物不错，服务有待加强。可惜室内大厅使用的空气清新剂味道像杀虫剂，引发过敏反应，希望能改善

Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.

Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.

Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied

本次住宿8號樓，因家庭旅遊訂兩間房，入住時前枱貼心安排連通房，房間很棒，整體服務也很好。最喜歡的是飯店本身自帶的庭園及西湖景觀，不用人擠人就可以悠閒的享受美景，真是太棒了！下次來還是會選擇這裡。