The hotel was perfect as it hosted the conference I was attending. It was only two stops on the metro from a huge shopping mall with lots of food choices and only 40mins from the Bund for sightseeing.

Friendly. Nice hotel.

The stuff is horrible at the front desk ( I paid for 3 adults and they gave me a hard time checking in to the hotel. They wouldn’t give a room that have 3 beds. They kept insisting to purchase an extra room. After hour la of negotiations… they gave a room that have only 2 beds. This hotel is a big NON NO For anyone that want 3. Beds. Over all I will never come back to this hotel.

Ok very good hotel but strange that english is not mastered at the desk. Second black point is why visa internal gold is not working

전체적으로 청결하고 특히 침대와 베게가 편안해서 출장중이었는데 꿀잠 잤어요^^

No toilet paper on bathroom. Dirty & Old Carpet. Connections for computers and mobile devices outdated. fridge empty, why have it? Bar attendance worst location within hotel, unconfortable seats, personel with limited English, difficult to communicate.

I have stayed at this hotel 3 times now and have never been disappointed, it is very comfortable, ideally located and the staff are great. Thank you

Enregistrement chaotique personnele ne comprenant pas l'anglais Réveil avec des bruits dans le couloir à 6h 00 un samedi ( due a une compétition de danse )

在地铁站和中环线附近，交通方便。服务大至到位。酒店内有不错的西式日式粤菜和本帮菜餐廳。可能这酒店已开业好几年，装修有点旧了，洗澡淋头的水力也比較弱。

The room temperature never went under 25°C which made a really uncomfortable stay. Other than that, the hotel is quite nice but old.

近地鐵站，有24小時健身室

酒店有心做更好，基層員工未能支持

Great hotel a beautiful location. Incredible service, absolutely great helpful staff!!

海外のホテルで英語が通じず困ったことはなかったのですが、ここはほとんど英語が通じず。片言の中国語と筆談になってしまい、急ぐ際には困りました。ただ、出がけに急な雨で傘を取りに戻ろうとした際、傘を貸してくださり、優しさは感じました。

Overall is ok except the booking problem between the hotel and hotel.com, I was booked with 3 King bed rooms, however, the front desk girl told me hotel.com book us at twin beds rooms, I was suprises and disappointed cos this is the first time I book rooms via hotel.com had problem. At last, the manager provide 1 king bed room only.

Nice, comfortable place not too far from Hongqiao airport. Had been staying in a local hotel chain that smelled horribly of smoke and had a concrete slab for a mattress, so we decided to transfer to the Crowne Plaza instead. It was literally a breath of fresh air. Even though it was a 40-45 minute Didi/taxi ride away from the more touristed parts of the city, my wife and I still would have like to stay here another couple days.

location is a bit far from CBD, but service is good

酒店提供住户雨傘居然須另附一百人民幣壓金,而且傘都是故障品

I travel to this area for business quite frequently, and I must say - I do love this hotel! From the smell when you walk into reception (it smells amazing!) the decor throughout the whole hotel, the friendly & very helpful staff, the rooms are amazing! Great range of toiletries, the biggest bed ever which is extremely comfortable, the buffet breakfast has a great choice too. To be honest I could go on! The only things I haven’t had time to use are the pool & the fitness centre but my colleagues who use this have never complained. It is close by plenty of restaurants and shops, and close to the metro. I would 100 percent recommend this hotel.

Nice location and service. Breakfast is good and enough choices.