Staff were friendly, breakfast delivered to room, room cleaned when I wanted.

Good - Hotel is budget friendly Very good - Staff responsiveness Bad - Old property Worse - nothing at all... as i said i would rate it as 4 considering that it is budget friendly

I won’t recommend the place for stay for families

Budget Property

Not properly maintained property. Tiles in bathroom are broken. Plaster loose and falling. Toilet rolls not supplied. Very basic room with air condition not working properly. Very poor condition accommodation room. I would give 1 star rating. I gave 2 star because of the staff were great.

very clean but not so welcoming or attentive service.

The Hotel was very old and not maintained. Price per night is much higher for such a hotel. it is not a 3 star hotel, as it is mentioned on the Expedia website. The worst night I had in any Hotel. Please remove this Hotel from Expedia website. The place is very noisy and not clean. No Hygiene.

We stayed at the Accord hotel in Dec 2023 for 2 nights. We booked a "Standard Room" at this hotel, which is labeled as a 3-star on Expedia but felt more like a 1-star experience. The room had visible mold discoloration on the walls and large areas of peeling paint above the bed. The bathroom, though clean, lacked proper sealing between the sink and the wall and that area was dirty. The small bathroom rug appeared unwashed. The room lacked essential amenities like a refrigerator, electric kettle, and safe. We chose the hotel based on seemingly positive reviews, but it appears those may be from guests in upgraded rooms. The Deluxe and Executive rooms might meet a 3-star standard, but the Standard room was subpar, more akin to a 1-star experience. A peculiar detail was the bathroom door missing a handle and having instead a slide latch, resembling something more fitting for a shed than a hotel room. The saving grace was the functional AC. We would not choose to stay at this hotel again.

Good value for money

サンタクルーズの駅が近かったことと、レストランがあったので良かった。部屋も広くて快適だった。

I guess for Mumbai was ok,

Could do with fresh coat of paint

Decent property

a basic cheap budget hotel with shopping and eateries nearby

Very rude reaction person, no air con mosquitoes omg will never stay again paid for breakfast but charged me for tea and coffee. They change the rules when they want so be careful with what it says when you book

The room was very stuffy and not clean. The bed/ pillow quality was terrible. The TV, toilets facilities were very challenging. I had to stay away for a few nights with my friends. Will not come back.

Convenient

The shower wasn’t working at the time of my check in. I had to request for my shower to be fixed, which caused inconvenience.

Very nice service. Breakfast is included in the price. Also, the airport pickup service was convenient.

Location is excellent but was disappointed they removed their complimentary airport transfer. It would have been helpful if they had replied to my request for a transfer beforehand too. Condition of rooms have deteriorated somewhat... Leaking pipes in bathroom resulting in a wet floor made it unpleasant. Still it's conveniently located and overall service staff is friendly and helpful so would still consider for overnight or short stays.