We had room 303 this was a large room the heating was very good and we had a need for air-conditioning to be used. This unfortunately caused it to leak and we had a puddle of water in bedroom under unit..we contacted reception and as it was between xmas and new year we were given bath mats to soak up water and advised to turn unit off and open window..we stayed from 28th dec to 5th jan ..this issue was not resolved..unfortunately this was the least of our problems ..we purchased a tsa padlock at airport for the return trip.. but having read previous reviews used it on our suitcase which contained passports and cash ..we spent the next day out.. we returned to find this had been tampered with and luckly the padlock held up although we have to get it cut off as it was broken ..therefore we carried all valuables wirh us for the week..have stayed in Amsterdam many times never had this problem before..we would therefore give this hotel a very poor rating. We would appreciate a response from expedia regarding this

Lovely big room. Views over the canal. Bed very comfy, but high! Lovely toiletries aswell. Will defo stay again.

Mooie plek aardig personeel en een kamer die goed aansloot bij de verwachtingen.

Great location, nice room, very important that is elevator 👍 Staff are very friendly, love Sebastian 👍💕

This was the perfect stay! I’d definitely come back again here! We loved it from the moment we stepped in! Big rooms and so convenient to get eveywhere

I had another great stay at No. 377. The room is cosy and comfortable. Everything was clean and the staff is nice and welcoming.

The room was great! Staff was helpful and friendly. Sebastian was amazing while checking in! We really enjoyed our stay.

Great location Clean

Hotel com bom custo benefício. Quarto pequeno, mas funcional! Check in tranquilo. De forma geral recomendo.

Rummet var bra förutom en brummande kyl. Personalen väldigt trevliga och hjälpvilliga. Kvarvarande disk vid städningen var ett minus

Excellent

The staff was very kind and the room is fine. The bed is comfortable and the view on the canals is very pretty. Overall a good stay!

Personnel top ! Mais les moquettes au couloir à besoins d'être renouvelées ...

The room was everything I wanted. I would book again.

Good location, decent room but the stairs are precarious. There isn’t a warm vibe. It’s dated around the rooms and reception area and would benefit from a new carpets, general facelift.

Le réceptionniste était à l'écoute et a pris soin qu'on soit dans les meilleures dispositions durant le séjour

AC - broken Makeup mirror- broken Shower head holder - broken But it was clean and neat

Nice front dek lady.

The area was great, friendly staff

Sebastian at the reception was very caring and tried his best to solve our problems. People in the same situation should be aware of this, but we are very grateful to him. We came by car. There is a street parking system near the hotel, but it is quite expensive. Sebastian looked up a cheaper parking option for us. It was about 10 minutes away from the hotel by public transport, but he kindly explained in detail how to get back. There are a few steps at the entrance of the hotel, and the room we booked had no elevator, so we had to use the stairs. It was hard with a baby, a stroller, and two suitcases. However, Sebastian helped us every time, and he even checked with their sister hotel to see if there was a room with an elevator available. We were not used to European hotel conditions and had not researched enough beforehand. Even so, we truly appreciated Sebastian’s kind and humorous support