This hotel was incredible. Rooms were clean and beautiful, prime location close to all the best restaurants and in front of water, incredibly helpful and kind staff. I highly recommend them and would absolutely stay there again.

Very nice and would stay again. Only the walk and stairs to walk up were difficult.

We had a wonderful stay at Ambassadors Residence Boutique Hotel in Chania. The hotel was exceptionally clean, beautifully maintained, and perfectly located right on the waterfront. Being in the heart of the Old Venetian Harbor meant we were within walking distance of shops, restaurants, and all the major tourist attractions. Our room was beautiful, spacious, and very comfortable. One thing to note is that taxis cannot drop guests directly at the hotel due to its location in the historic area, so there is a short walk from the drop-off point. However, the taxi drivers are accustomed to this and will help with your luggage. It's a minor inconvenience and absolutely worth it for such an incredible location. Breakfast was excellent and served at a restaurant right on the boardwalk, offering stunning views of the harbor. The scenery was breathtaking, and the location allowed us to easily return to our room for a break without going out of our way. There are many delicious restaurants surrounding the hotel. Also, be aware that some rooms face the sea while others face the city, so it's worth checking when booking if you have a preference. What truly made our stay special was the staff. Everyone was incredibly friendly, helpful, and attentive. They went above and beyond to assist with anything we needed and made our stay memorable from start to finish. I highly recommend Ambassadors Residence Boutique Hotel and cannot wait to return.

Lovely room with sea view. Clean and good quality products Great location Helpful and Friendly staff.

This place is amazing to stay at. The views are priceless, the location to everything is convenient, the staff goes above & beyond to make sure you have everything you need and your stay is exceptional. The breakfast they have is great with plenty of options. I'd recommend this place over and over again.

Didn’t start till 8:30 so never tried it

staff did not communicate the difficulties re hotel access due to it being located in a restricted area that doesn't allow car or taxi access. also staff were unhelpful in regards any suggestions for car parking options

Great stay, friendly staff, amazing view, super comfortable beds. We loved our stay

Gorgeous property in the perfect location to enjoy views of the water, amazing restaurants (including the fantastic restaurant below with the friendliest staff). We stayed in the Fabric room facing the harbour and it was gorgeous! The staff at the front desk were so helpful in their recommendations for parking and activities in the area.

Lovely property in a great location. Staff are very helpful. Facilities are great. The hotel is in a pedestrian area with limited vehicle access. Chania is lovely and very walkable. Lots of dining options.

Very well positioned, right on the Chania harbour. Checking was hassle free. The reception staffs are very polite and helpful. The breakfast was well served downstairs restaurant where we enjoyed the harbour view. The breakfast restaurant was one of the best we had in Chania. Will come again. Highly recommended.

Great location, riom was very clean and comfortable. The staff were wonderful!

This is a beautiful, small boutique hotel. Very gracious staff and the rooms were immaculate and modern. Delicious breakfast. We had a stunning view of the port from our balcony. Highly recommend if you visit Chania!

El hotel está bien, el servicio también, solo que aunque está muy bien situado es inconveniente si llevas maletas y te cuesta trabajo cargarlas. Ya que los coches no llegan hasta el hotel, Debes llevarlas por dos cuadras de piso empedrado (espero que si llevan ruedas tus maletas aguanten) y después para llegar al hotel subirlas unos 15 escalones. No hay nadie en el hotel que pueda ayudarte; así que no se si yo lo llamaría un hotel de lujo. Si vas de viaje con una mochila este es el hotel perfecto! La verdad es bonito y bien ubicado.

Location, staff and facilities are top notch. Hotel itself is not reachable by car, no parking available on site, so difficult to deal with luggage etc. Would recommend but caution on accessibility

Ceramic room - top floor suite was worth the price. The view, size of room, available outdoor space were all top notch! Perfect location!

Friendly & helpful staff

The property is very nice and refurbished well and positioned well in the old town regarding shopping, restaurants and sightseeing The only thing we didn't like was the breakfast option available which was preparing by a nearby restaurant.

Personal was very friendly the only thing there was no big mirror in the room.

The room was very big with lots of light and great temperature. The staff were always helpful. The only thing that wasn’t the best (although good enough) was the breakfast at the restaurant downstairs that was very limited. Thank you for the great stay.