Först och främst otroligt konstigt och missvisande med en bild på ett annat hotell på bokningssidan. Hotellet ligger på tågstationen och det passerade tåg dygnet runt, det mullrade i rummet när tågen åkte. Själva rummet var rent och fint med balkong, dock var utsikten rakt in i tågperrongen. Det ligger bara en promenad på 15 minuter från historiska kvarteren men känslan runt hotellet var otrygg och ruffig. Bra med parkering under hotellet med hiss upp till våningsplanet.

Friendly service, big and clean room. Elevators are usually broken and/or very slow. Short walk to station but longer distance to City centre and Restaurants.

Hotellet är felannonsserad på Hotels.com. Visat en bild av palatset inne i staden.

A localização do hotel não é muito boa nem agradável

Hotel muito bem localizado, bem ao lado da estação ferroviária facilitando em muito o deslocamento para fazer bate e volta pela região. Apartamento espaçoso, limpo e excelente instalações localizado no último andar, inclusive com uma varanda agradável. Café da manhã muito bom. Pessoal da recepção muito prestativo e educados. Nós deu ótimas dicas de restaurantes nas proximidades. Com certeza recomendo!

tutti molto professionali, eccellente prima colazione

We had a wonderful stay. The hotel is extremely close to the train station, which was very convenient. The staff was very friendly, the room was modern and clean, and the check-in/check-out process was quick and easy.

La suite junior est magnifique, le petit déjeuner très bon et parking souterrain pour les clients de l’hôtel disponible contre paiement.

Die Lage ist direkt am Bahnhof zentral gelegen.Die Suite war sehr groß und komfortabel aber das Badezimmer war etwas abgewohnt, z.B der Dischkopf sollte dringend aus hygienischen Gründen ausgewechselt werden.

The whole staff was super friendly and helpful. room and hotel was immaculately clean. Train station is a few steps away. Would definitely return.

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The hotel itself looks nice, and I normally never write reviews, but unfortunately this experience was bad enough that I felt I should. The lady working in the breakfast area was wonderful — very kind and helpful. However, the experience at reception was the complete opposite. When we checked in, we were offered breakfast. Since we thought we wanted to explore the town early, we declined. We were specifically told that if we changed our mind later, we could let reception know because paying directly in the breakfast room would cost more. The next day, we changed our mind and went to reception to add breakfast, but the receptionist was extremely rude and simply said, “No, I can’t do that.” No explanation, no effort to help, nothing. We ended up going to the breakfast area and paying extra. I understand policies exist, but there is a way to speak to guests and treat people. The hotel should pay more attention to the staff they hire for reception because customer service matters, especially in hospitality. Very disappointing experience.

Easy parking too.

o hotel fica numa região meio longe. O café da manhã é OK. O restaurante não funciona todos os dias e com isso comemos do bar/bistro que tem só algumas opções mas são OK para uma refeição rápida. O estacionamento dica num estacionamento subterrâneo compartilhado com outros escritórios e com isso tem poucas vagas e é bastante apertado.

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1min to central station, good parking garage and walking distance to centre. Big rooms and good bed, also air condition was working well.

Parking lot also good, and staffs are very kind.

Ótimo hotel em Parma. Estacionamento próprio. Ótimo café da manhã. Funcionários gentis.

Hotel is lovely. We stayed in a suite with a balcony and it was beautiful. Staff were very friendly and helpful. Breakfast was delicious! Very central for Parma and right next to the train station.

CLOSE TO TRAIN STATION ROOM HAD A BALCONEY WAS QUIET AND BRIGHT COMFORTABLE ROOM AND BED HAD A KETTLE FOR TEA AND COFFEE WILL USE AGAIN