gracias

El personal amable, pero no tuve agua caliente 2 días que por falta de gas. No asaron la habitación en 2 días, no resurtian los consumibles, tenía que ir por ellos a la recepción. Lo mejor la ubicación pero podrian mejorar mucho.

Muy céntrico, todo bonito como se ve en las fotos.

Didn’t get the room with bath I paid for because someone has smoking inside so they give me regular room shower only. Jaccuzi on roof top was foncional and pool was a nice plus. Breakfast was ok and a special Tks to the Night Shift réceptionniste who were really helpful. Finding a place to park in the street wasn’t easy and then you have to walk with all your luggages. Big plus directly inside the colonial zone so you can walk to explore the surrounding.

The hotel was great and the employees were so nice. Delicious included breakfast too

It’s an beautiful boutique hotel experience close to all sightseeings and night life. Cute rooms, pretty pool and breakfast is delicious.

Staff absolutely fantastic. There needs to be funds placed into the facility. Ants and roaches. Extremely outdated

The staff was the highlight the room needs a little upgrade but it didn’t matter much I just needed to sleep

Excellent location, friendly staff and overall a great experience. We stayed at Casa Sanchez hotel twice during our trip. We will be back again next time.

Overall, it’s a well-located and comfortable option with great service, but improving maintenance and cleanliness would make a noticeable difference.

Hotel muy colonial y acogedor, de lo mejor de la zona colonial

Nice place with a excellent location and a lot history in the differents areas

Deben darle un poco mas de cariño a las habitaciones

Terrible!

One of the greatest places to stay in Santo Domingo. Been here many times and I will not stay anywhere else. Place is close to many historical landmarks. The Santo Domingo nightlife around this place is also great! Shout out to Victor! Who’s usually there late nights taking care of the clients! Everyone there is amazing! This place is a hidden gem!! ❤️

Fantastic stuff clean rooms and excellent location

The room was in good condition but the bathroom was horrendous. Dirty shower shelves. Dirty floor. Unwashed glass.

The room was completely different than what was represented in the photos of the “signature suite” we left the same day because we felt the room was gross and very disappointing. We asked to be moved and we were not given the option. We asked for a refund and were denied. It was such a disappointment and it ruined our anniversary trip.

El personal muy atento y Servi

Bei der Buchung wurde nicht übermittelt, dass wir mit unserer 4-jährigen Tochter reisen. Bei der Ankunft hieße es, dass es hier um ein Adult Hotel handelt und dass "aus gesetzlichen Gründen ein extra Bett für Kinder zur Verfügung stehen muss" und wir hier nicht einchecken können. Da es sich "um meinen Fehler" handelt, gibt es auch keine Rückerstattung aber man habe für uns ein "gleichwertiges Hotel" gebucht. Bei der Ankunft im anderen Hotel gab es dann keine Parkplätze, kein Frühstück und wir hatten ein stark muffelndes Zimmer ohne Fenster.