Staff attentiveness and concierge services are first rate. Rooms are beautifully designed and styled. The bar and common areas are welcoming.

Quarto ok, hotel com estruturas horríveis

yes

Don’t trust photos, they gave four room in another building behind! Staff are not friendly. No bottle water, no kettle, no coffee maker. But room heating works well. Great location, big rooms and nice patio! Restaurant waiters were terrible, he yelled to us when we entered . Even though it had stunning view, we left. Four families booked four rooms, the service reviews from previous customers are true. I believe they are racists to Asian. What a shame!

no water cup，no wifi（room located in dead Conner, and first stuff do not want change room and then change the room still can not connect wifi. computer can not connect, close door then no wifi, give up finally），reception attitude is bad, four time back to reception but not solve problem. Not willing to helping customers . This is first time I give the 1star. Not recommended No No No and they do not let you know the receipt on s phone number until you ask

Bien ubicado

Hotel needs an uplift, room was old and needed some extra cleaning. Views from the old bridge and location are excellent, parking really convenient.

Nitice internal rooms are in a different building 50m away. The room was not that maintained -the door needed an extra push to close (we found out the hard way - came back to the room and the door was wide opened! Luckily nothing was missing). Also there was a small leak from the toilet bottom,so there was a slight sewage smell in the room. It took us a day to understand (we thought it was a shower issue, as it also didnt have the best drainage...) so we didnt ask to change a room. We didnt check the breakfast/dinner, as there are a lot of great restaurants 2-4 minutes walking.

Everything was great!

The hotel located next to the bridge and square; we can see the bridge from our room. The hotel has a restaurant on site, but we don’t have a chance to try it. Our room is fine, bedding were comfortable. Parking was 18 euro per day.

Everything was awesome … except the self parking which is 15 minutes away by walk

Lovely room with balcony over looking part of the old town. Warm and spotlessly clean, staff very friendly. Garaged parking at a reasonable price for being right in the centre of Ronda.

No he desayunado en el hotel, vistas extraordinaria, ubicación perfecta, el personal super amables es hotel que recomiendo, yo volveré.

O sistema de aquecimento do quarto na funciona. Paguei a mais pelo “melhor” quarto, com varanda para a ponte. E mesmo assim, a calefação não funciona. Pedi ajuda a equipe, fui super mal atendida por um senhor que insistiu em dizer que estava “funcionando perfeitamente e que se eu queria ter um canhão de calor infelizmente não seria possível”. Mal atendida e mal acomodada. Não recomendo.

Nothing like a 4 star hotel. Pretty much like the school dormitory, very simple. Can’t get heating work >17 degrees, outside was 4 degrees. Very cold. But it’s good location to get around.

Très belle chambre, nous avons eu la chance d'avoir une terrasse surplombant directement le canyon.

Nice, courteous staff. We had a fabulous view from our room, just beautiful. The breakfast was good. Very centrally located, easy to get around. Would recommend this hotel.

Der Aufenthalt in Ronda war in kultureller und historischer Hinsicht herrlich, doch das Hotel war infolge mehrerer Unpässlichkeiten eine Katastrophe. Das wirkt auf den Gesamteindruck einer Ferienreise schlecht. Das ist kein 4 Sterne Hotel ssehschlecht negativnegativ. a aus.

After a medical emergency, my family called from the hospital about our and front desk wouldn't even speak to us, HE said to call the 3rd party in which you made the reservation. When we contacted Hotels.com through the app, we were told to contact the hotel directly?? 2 rooms, 2 nights. NEVER AGAIN WILL WE USE HOTELS.COM. I would like to know if you would make this right by us.

Hadde en 3 stjernes standard