We booked this hotel specifically asking for a quiet room. Instead, we were given a room with windows facing a noisy street and located right by a door that kept slamming nonstop from 6 a.m. It was impossible to sleep. The bathroom was absolutely disgusting — the toilet smelled like an old sewer, and the horrible odor spread into the entire room. On top of that, there were no blankets provided and not even basic essentials like soap. To make things worse, the hotel charged our credit card twice, even though we had already prepaid for the stay through Expedia. We had to catch this ourselves in the morning. When we brought up all these issues during checkout, including the sleepless night, the stink, and missing amenities, the staff’s response was shocking. The representative told us, “Well, you got the cheapest room, so please be careful what you’re buying. If you want something decent, you should book a more expensive room.” This is completely unacceptable. No matter the price, every guest deserves a clean room, basic supplies, and respectful service. Instead, we were treated with arrogance and left with a terrible experience.

Excellent location looking over the famous bridge. Lots of restaurants and bars. 2 mins from the bull ring

Très propre, personnels gentils et près d la station de train pour les déplacements à Malaga.

Mycket bra med fantastisk utsikt

gutes hotel im zentrum

Lamentamos tener que calificar un hotel tan bien ubicado como una terrible experiencia. Hicimos check in y de ahí nos trasladaron a un edificio por lo que yo no solicité pues no contaba con la vista que compré!! Estaba en un edificio a 70mts de ahí . Mi esposa se metió a bañar y de la coladera salió flotando una masa con pelos y no eran de ella pues entro con gorra de baño. Fui a la recepción a decir que no era la habitación que yo solicité y de un pésimo modo el responsable dijo vamos a la habitación y me demostró que si tenía vista al campo ( la imagen era a los techos ) y cuando le dije que no funcionaba el aire me dijo que si sirve o que abra la ventana y respire aire puro no como el de MÉXICO , que tan puro que me cuidara con las alergias , que modos son esos ? Para tratar a un huésped y para expresarse así de un país en un hotel que supuestamente es de 4 estrellas que no llega ni a dos y las obtendría solo por la ubicación. A la mañana siguiente le marqué para informar de la coladera tapada y su respuesta fue “ a ver si mando a alguien “ que nunca sucedió. Hoy temprano puse un comentario respecto a su trato en su pág de Facebook y salimos al check out , cuando él sale y me insultó , con gran intención de provocarme lo que estuvo a punto de conseguir, me dijo malas palabras, se burló de mi físico y forma de vestir y mi país dijo que soy representante de Méx Una VERGÜENZA

Das Preis-Leistungsverhältnis stimmt in keiner Weise. Die angebotenen Leistungen (Unterkunft, Parken und Speisen) sind zu teuer, das Personal nicht wirklich freundlich und hilfreich.

酒店房間在 check in counter斜對面的大樓，房間在1樓比較噪。

Fantastic two night stay to visit Ronda . Traditional Spanish style hotel and while it probably doesn’t warrant 4* rating due to being a little tired in parts it’s certainly an excellent choice . Beds were very comfortable with extra pillows available. Lovely bathroom newly refurbished. No tea / coffee making facilities but cafe / restaurant on site . Breakfast was quite basic and expensive at 16€ per person but within 5 minutes there are cafes etc . The main attraction of the hotel are the views of the gorge and the puente Nuevo . Easy walking distance to the main attractions with plenty of bars and restaurants for food . Room 208 was quite spacious with a little balcony overlooking the bridge and gorge . Staff very friendly and helpful. Great advantage was being able to pull up outside the hotel and the staff valet park the car . Good service @ 18€ per night . Will definitely visit again. After reading many negative reviews of the hotel I was very impressed and pleasantly surprised by how nice it was. I’m not fussy but like clean and comfortable and this was certainly that x

Nos gustó la localización del hotel, accesible y céntrico. Vista fenomenal al puente.

Det var en fantastisk upplevelse att sitta på balkongen med ett glas vin precis vid ravinen och fantastisk utsikt över bron.

Uniqle view from the property makes it really special

We parked in the 10 minute drop off and checked in smoothly where staff parked our car for us in the local covered car park (18 euros extra). Our room had a spectacular view over the gorge and bridge, however we had paid for this privilege (an extra circa £20). Location very convenient for all old town sites.

More choice for breakfast

Tolle Unterkunft in historischem Gebäude direkt an der Brücke. Sehr nettes und hilfsbereites Personal

Camera in una palazzina dependance con parcheggio a pagamento al lato. Direttamente sul Ponte Nuevo. Posizione comodissima.

The view from the terrace was breathtaking. The bathroom was small but updated. The rest was not great. Very uncomfortable bed and pillow, ants in the room, very basic, and the parking i paid 18E a night just to get stuck and i could not get out without scratching the side of my car! Very upsetting especially that i asked if it would be a problem getti g oit and they said no. The epic view was the only highlight. Otherwise it was disappointing.

The view from the balcony is incredible!!

La ubicación es idónea, el personal es muy amable y atento y el hotel tiene un aspecto rústico muy lindo. Mi estancia fue breve pero muy agradable.

Lovely hotel, right beside Ronda’s stunning Puente Nuevo bridge. The location is simply unbeatable, with rooms and the restaurant terrace overlooking the dramatic gorge. The hotel is comfortable and clean. Perfect for enjoying Ronda’s unique charm and history, especially if you want to wake up to a postcard-perfect view!