Staff were really excellent - super helpful.
Location was a bit outside of the main city centre but the hotel runs free shuttles to/from the city centre on an hourly bases. There is car parking available for a fee.
Hotel and room looks a bit dated but has a great view of Sakurajima.
Onsen is smaller than what can be seen in the pictures - view of Sakurajima from the bath is unfortunately blocked for privacy reasons.
The breakfast had a large selection of Japanese and continental items. Although there was a bit of a wait to accommodate their many guests, their system was very organized. The rooms are a little outdated, but overall very comfortable.
Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh · Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam · Đại diện pháp luật: Nguyễn Thị Thu Hương · Email: cs@traveloka.com · Tel: +84 28 3861 4699