The staff was welcoming and constantly paid attention to our needs. The food was excellent: breakfast buffet, dinner in-room, and dining room.

No alcohol

Great place and comfortable stay. Service was excellent. Thanks

Overall stay was good but there’s a disturbance from roof top and pillow not good, there’s no tissue paper box!

Location was great. But the restaurant food & service was not good.

Hotel itself has an old-timey exotic feel to it, but it was a nice short stay we had. The staff was great, and even packed us breakfast in the morning, as we had to leave before the breakfast buffet started.

We stayed for 2 nights in this hotel with family including parents. This is a good hotel. It has lift facility. Parking is good. Auto is easily available from right next to the hotel. There is not much food options available near the property, but hotel restaurant is quite good. Breakfast options were also quite nice. Hotel staff was polite and helpful.

We booked The royal suite -the most expensive room in the JC RESIDENCY but to our surprise there was nothing Royal about it except the massive size of room. Everything else in the room was ordinary,especially the lights in the room were extremely Dim,dull and boring. Last year in the same hotel, we booked Heritage Room last December, it was amazing, extremely clean, comfortable and well lit. So, if you want to book a room, either book Deluxe or Heritage types of rooms and nort Royal suite. Regarding Staff, it was again not so good experience this time compared to last time which was really good. Staffs now are more worried about the Reviews/rating and kept asking to remember their name and put it in while reviewing. Overall, disappointing experience at JC.

nice room and lobby. Good breakfast.

Felt like staying in an historical palace. Artworks are amazing. Spacious room, bathrooms etc. Staff were very courteous and they allowed us to do late check-in and late check-out to accommodate our schedule.

The hotel is located in an ideal location. All the staff are friendly and helpful especially Mr.Rajesh in the restaurant section.

Good place to stay! Though the food is below average

Called for new towels but did not get them. Frequent power trips that affected the aircon in the room. Fridge was not working.

Property was good

Very nice hotel. Felt like Royal facility. The staff was very friendly and helpful. They made sure the stay was comfortable and pleasant

Very nice clean, very friendly and approachable staff. We had no issues at all.

Everything good except the toilet was not clean and dirty on the sides.

Property as got good staff food and amenities

Very disappointed with this hotel. It is very “tired” and shabby. It isn’t near to any of the major sites. The staff were lovely but seemed “flat” with no enthusiasm. I am sorry to write this and do so with reluctance.

The staff was very professional, welcoming and accommodating. We were three guests and all of us were treated well, including amenities to extra bed they were super thoughtful. Breakfast buffet was yum! The interior decor was authentic and well maintained! Loved our stay here and would love to come back sometime :).