Cockroches in the room, in breakfast hall, AC colling is not proper ( very old type system) ..

This place needs a serious revamp. It was dirty, old, and filled with roaches. I must have smashed atleast 5-6 cockroaches in my bedroom. Would never recommend anyone to stay here. The bedroom was right on the main road and all night long I could hear traffic and honking cars and trucks.

The window was not closing, resulting in loss of energy from the air condition.The WIFI was consistently poor and I had to make multiple requests to restart the router and get it fixed.Often the staff gave cheeky stories, I was told wifi is slow because there was law and order issue in another part of Nagpur, however the 4g was working fine at the same. There were cockroaches in the bathroom.

Worst ever hotel. The refrigerator gave an electric shock. Most appliances not working. Hotel.com should not inclue such hotels in the list

Ok but needed prompting for some services. Wi fi very poor

The lobby, breakfast room and bar were all fine and as advertised. The room was OK but the hotel was let down by the bathrooms-we move rooms but in both cases the bathrooms were grubby and uncared for

It is no any were a four star hotel as listed by Expedia Stale smell in the in rooms after changing Twice . Stained sheets , curtains , Uncleaned window and glasses , nonFuntional showers . Bathroom Infested with bugs and flies.

nEEDS TO LOT OF IMPROVEMENT IN SUFFICENT STAFF, NOT ALL ITEMS REPLINISHED IN BREAKFAST , CLEANLINESS OUTSIDE THE ROOMS NEEDS IMPROVEMENT FEEL LIKE IN GENERAL , HOTEL NEEDS IMPROVEMENT IN LOT OF ASPECTS, AS COMPARED TO PRICE CHARGED

overall experiences was Ok - Good food nothing outstanding - Big rooms - clean Toilets - prompt service - Theatre nearby - has a SPA which is highly overpriced and is not Value for Money - Feel the hotel is good though a bit slightly over priced - Nothing Bad though one can say - Good but not outstanding

It seemed that room was tidied at last moment. Dustbin still had rubbish, used soap and shampoo left in bathroom. Lot of cigarette smell in lobby, not willing to open door due to that. Food service for late night is slow. No lights outside to identify the hotel late night.

Hotel lobby was nice, the front office staff was pleasant, but that is about this hotel. The room amenities was okay, about what you would expect from a 2 Star hotel. But the bathroom was horrible, dirty, hair in bath tub, fixtures broken, shower curtain filthy, just about everything about the bathroom was horrible. I think we paid about $120 or so for one night, a hotel with this condition should not have cost more than $60, if that much. Luckily we were there only for one night, and saw the condition the morning of departure, otherwise we would have moved to another hotel. I expect Expedia to provide better information to its web site users. I am very disappointed.

Property is about 25 years old & rooms need renovation.The location is very central & food of Frontier post is awesome.

I wasn't expecting a Western standard hotel with this one, but my stay here was a comedy of errors. Where do I start? Firstly, the hotel is dated with termites chipping away in several areas. To get around this, they call it "rustic". The hotel was sold to me as a 4 Star / 5 Star hotel, but it would be lucky to come anywhere near a YMCA by western standards. My room was dirty, the toilets were dirty and the little bottles of shampoo were half used. There was even a used bar of soap sitting around. I asked reception to move me, so they decided to give me an upgrade on the top floor. On the way up there, the bellboy tells me I have the best room in the house. I was excited, but the alas, this room was only a tad better - it had used toiletries, tired looking furniture and wreaked of cigarette smoke. Never mind I thought - I'll put up with it for three days. The bellboy then turns on the telly and shows me the IPL game. Starts watching the game as if he was a mate I invited around. I told him I wasn't interested in cricket and that he should leave. Decided to go to bed but the bed sheets seemed used (you know that fresh feel that you have with clean sheets wasn;t there at all). Same story with the pillows. Seems they just make the bed with the same linen instead of fresh ones when a guest leaves. Decided to go to sleep but couldn;t lock the door. They don;t even have access cards - its the old fashioned key on a chunky ket-ring. Never staying here again - ever!!!