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The customer service

I really like the one bedroom condo

The club wyndom condos are pretty run down. Very poor in sound. Anyone and everyone in the hall you can hear loudly and if you have anyone on each side or above you will hear everything from footsteps to voices to someone falling out of bed.

We went during spring break. Not many restaurants open. The main water park isn’t open daily. The room was comfortable and had all of the amenities of home. LOTS of walking but you can get where you need to be without going outside.

The staff were super friendly and super communicative if there were any needs that needed to be met. I would definitely stay again.

Everything

The sofa bed was very uncomfortable

lots to do in the area

Stay was great. Wish they came in a replaced towels but they will definitely bring new towels if you call and ask!

All in all it was a good stay. There is an offer for a presentation and Resort cash which we knew about this going into it but we took it anyway. On the morning of checkout we did the presentation and it went longer than expected and a little bit awkward and tense at the end because essentially they are going to try to sell you a timeshare for an extreme amount of money and monthly maintenance fees with terrible interest rates. This is often referred to as one of the worst financial decisions you can ever make. We said no and will continue to do so and if they want to continue to incentivize with $175 worth of gift cards and Resort cash which we used to eat out and do other activities that is on them not us. Overall though we think Wilderness is the best option in the Dells and really enjoyed the two bedroom condo unit at the lodge.

Checking in should only be checking in I shouldn't be forced to go into a member service room for wristbands and a guide map only to be persuaded and convinced to sit down for a 90 minute presentation which I'm sure is only about buying into a time share it's already bad enough check in isn't until 4pm let me get my vacation started I don't want to hear about a presentation we came to relax and enjoy our stay.

Beware when booking here, the property plays bait and switch, a few days before your trio they will call and say due to inventory issues you have been moved from the main resort to one of the satellite properties, so if you were planning on walking between waterparks via indoor hallways and back to your room again in the frigid winter, good luck!

We love our stays at Club Wydham Glacier Canyon. The room is the perfect set up for our family of 5. Water parks are easy to walk to. Staff is friendly and helpful. Clean facilities.

The staff was great when issues arose.

I love everything!

Was a nice place, a lot of flies in the unit so not sure where they came from but it was clean, spacious and quiet. Had a nice time. Lots of walking but thats probably good for us.

Great experience clean room friendly staff the water park was amazing liz help me with my check in she is so friendly and very knowledgeable I definitely recommend it I have a wonderful time with my family

Nice location and spacious condo.

IT WAS BEAUTIFUL I LOVED EVERY BIT OF IT.....

Room smelled like cigarette smoke, bed was uncomfortable and un-made upon arrival. Staff took measures to remedy the smell on the second day of our stay but still was very disappointing.