Very slow and hard communication and not enough towels or duvets for everyone even after several requests. Location fine, room good, bathrooms clean. Central Park and Subway very close.

The staff made check-in after hours very easy, and communication was always excellent and extremely helpful. The property itself is spotless, and the shared bathrooms are kept incredibly clean. The only downside was that the mattresses were quite hard, which made the stay for me a bit uncomfortable. The surrounding area can feel a little rough, with visible homelessness and drug use, which might make it seem less safe than it actually is. That said, we never had any issues or were approached during our stay.

The staff is not available 24hrs and the emergency

Great little room, definitely a good price. Just thought the neighborhood was a little dirty

alles prima, super sauber gewesen.

The property was great! The staff and customer service needs to be developed. I was calling and calling 3 days prior to my stay and no one answered. I wanted to do late check in and in their email with the lodging information to me. They didn’t provide a valid email. Once I arrived. There was staff just sitting there while the phoe rang. I left multiple voicemails and till this day, I have yet to receive a call back. If you want to do late check in and skip having to go check in right after landing, I do not recommend this place.

Hôtel sérieux avec chambre propre. Transport en Commun très proche de l’hébergement.

Cadre très sympa, chambre spacieuse mais mal isolé du bruit intérieur par contre le top pour être au calme de la vie trépidante de New York

The staff was fantastic and friendly and housekeeping was wonderful. Always came back from a day out to a beautiful clean room, and the whole building smells fresh. Subway access was really close 3 minute walk and central park less then 5 minutes. I definitely enjoyed my stay

Staff are rude, stubborn, unwelcoming, and unhelpful.

The shared bathroom wasn't a problem. Nice place.

So clean, so quiet and a great place for rest.

My room was on the 4th floor with no elevator and no flexibility to put me on a lower floor.

Great location

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Close to the subway and value for money.......but very noisy with creaking stairs and doors banging. The shared bathrooms are very clean and were always available when i needed to use them. I really appreciate the coffee pot in the room and fridge & microwave. Overall, a good stay but a little noisy for my personal comfort.

Perfect place for me solo in NY. Visiting my daughter at college nearby. Easy walk or public transportation. The shared bathroom was absolutely fine. Never had to wait. In fact never even saw anybody else even though all rooms sold out. Very, very clean too. Will stay again.

Sharing a bathroom was more annoying than I expected since I had to put on shoes and lock my door to walk down hallway just to pee in the middle of the night and unfortunately other guests left their hair in the shower drain before I used it every morning and the entire hotel including all bathrooms and sinks on all floors was out of order intermittently for over thirty minutes at a time on one day. But overall very clean and a good deal for the low price.

Great place to stay for the price, near by the Subway & a great breakfast spot, Claire's. Bring earplugs...there are stairs near all rooms & street noise.

It was an excellent place to stay if you want to be near Central Park.