We've been staying here annually for several years. It has always been excellent: great location, good quality rooms, excellent rooftop bar

The staff were very welcoming and the hotel has recently been refurbished. It was our third time here and the improvements they have made since our first visit in 2010 are very noticeable and have brought the hotel up to a much higher standard.

Good location and staff very helpful

Fantastic location, within 5-15mins of all the main areas of central Funchal. Hotel was serviceable and generally clean, with the basic amenities you want, if a bit tired. The breakfast area is quite small, so at busy times, your party may need to wait or split up to sit, and queuing to serve yourself can occur. There isn't much in terms of soundproofing in the rooms, which meant it was quite noisy, with shouts and screams being heard from neighboring rooms, neighbouring bathroom sounds and the noise of upstairs moving items around.

Um hotel que certamente me hospedarei novamente. Bem localizado. Bem de esquina com o jardim municipal com um shopping (plaza madeira) há 2 minutos do hotel. O café da manhã não tem variações, mas é bom. A equipe é atenciosa. O restaurante no terraço sempre bons pratos.

Great welcome on arrival by Staff in reception, hotel and room spotless, lovely rooftop swimming pool and bar, location great

Hotel was perfectly located in downtown Funchal. Room was large spotless, and staff were wonderful.

Yes, everything was great 👍

Utmärkt

Les employés sont avenant, gentil, la chambre très propre. On m’a offert le petit déjeuner boîte à lunch puisque je quittais très tôt, très apprécié!

Excellent location right in the centre of Funchal with a taxi rank virtually across the road. Comfortable room with extra pillows and blankets in the cupboard. Nice toiletries in the bathroom with both shower gel and shampoo. Good hairdryer. Lovely pool on the top of the building with a bar and a great view of the city. Very good breakfast, the only thing that could be improved (and I’m being picky here!) is the jam, as it’s not really jam, more like a dessert topping. Everyone was super nice and friendly and, above all, everywhere was extremely clean! Decoration is modern, light and bright and there’s dozens of English books to choose from in the lounge! I would 100% recommend and stay again!

A cama é enorme e muito confortável com lençóis de algodão de produção portuguesa. Casa de banho impecável com toalhões de banho e rosto rambem de produção nacional..Tudo muito limpo. Tínhamos uma enorme varanda com cadeiras e espreguiçadeiras.

Very good room, all the staff were great. Enjoyed the amenities - terrace bar, food etc

Everything was perfect

Ok for all

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The room was clean and the bed was very comfortable. I slept great. The location was perfect for walkability to all the tourist attractions, restaurants and shopping. The breakfast was very good - nice selections of different food. The staff were very helpful and friendly. I would stay here again.

Elevators were always down. Had a cold shower first morning in the hotel no hot water. Reported that the refrigerator in the room was not working and nothing was done about it. Otherwise, it was good.

Really enjoyed this hotel ! Conveniently near waterfront promenade . Front desk reception young man was amazing! He was so friendly and made us feel so welcome. Well done! Recommend!

Clean and shopes nearby