The room was very clean and well stocked with towels etc. the bed was comfortable and lots of room in the room The staff were friendly and helpful. Very nice

The receptionist was wonderful, I appreciated the overview of the fun events happening in town.

Hotel hat eine gute Lage, wenn man auch mit ÖPNV die Stadt erkunden möchte. Parkplätze waren kostenfrei. Zimmer waren groß und die kleine Küchenzeile hatte alles was man brauchte. Das Hotelpersonal an der Rezeption war sehr freundlich und hilfsbereit. Pool ist klein, reicht aber für eine Abkühlung. Waschmaschine und Trockner sind gegen Gebühr nutzbar.

The AC was set to operate at a certain temperature and the room was very hot. I could not sleep the whole night. I went downstairs at the front desk at 4:00 a.m. in the morning to request that the AC be turned up so I can get a sleep. The person at the help desk could not fix the AC. I also asked for a pedestal fan to help me cool down but they was none given. My whole next day was wasted because I could not get any sleep and I really had some important business meetings to attend

Was a good experience all round

Very clean and very well located

Clean room, everything you need for a quick one night in Ottawa for work

It was very clean and comfortable and breakfast was excellent.

Na

Professional helpful staff. Wonderful pool. Reliable wifi.

Hotel is convenient. Room met our needs Bathroom vanity was too small to put anything on it. Leg of vanity was sticking out so that you kept catching your foot on it - not safe.

Pool should be open and not need a key for access.

Very clean; extremely friendly.

Standard Very helpful front desk. Sherry went above and beyond giving us great advice

Good for our budget and easy drive to downtown. Enjoyed the gym and the stay. Didn't like the fact that people we standing around smoking which i wasn't happy about. Aside from that, everything was as expected.

Perfect location to visit my mom in assisted care. Bus stops very conveniently located outside the door. Handy to running trails in the experimental farm property. Staff were very friendly and accommodating.

Prima zwembad, goede douche maar het matras van het bed was niet goed. Personeel wat wij troffen had het vooral erg druk. Parkeergelegenheid was goed. Restaurant beneden ongezellig. Miste wat sfeer in deze best western maar voor een bezoek aan Ottawa goed hotel

Yes

Perfect! The receptionist and the location! I love this hotel!

The hotel restaurant was great. Convenient location.