服务非常好，每个人都很友善，地理位置绝佳

Had a balcony room which was great. Staff was very friendly & helpful. Breakfast was plentiful with many options. Only negative was room was small compared to US standards.

Excelente ubicación

Venlig og servicemindede , pænt hotel. Lå perfekt , tæt på bus og Colosseum . Morgenmad fin , især kafe og æg tilberedt frisk på bestilling Rengøring glippede en dag men ellers fint

Premier séjour à Rome au Trévi Palace Hôtel et nous avons été très satisfait à la fois de sa localisation proche de la fontaine de Trévi, du colisée, à seulement 20 minutes à pied de la gare Termini. Nous avons apprécié aussi, la gentillesse et la bienveillance du personnel. Le petit déjeuner est copieux, varié et service au top Je recommande vivement cet établissement !!

Great location, staff were brilliant, couldn’t have been more helpful, happy to give advice regarding places to go and how to get there. Rooms were clean, breakfast had plenty of choice and service was friendly and quick. Second time we have been here and would certainly go back

The location, cleanliness and staff were all great! The only complaint is that there is a lot of road noise.

We loved our stay here! The staff were all so kind and helpful in every way! The room was a bit small and we wished there was a vanity in the bathroom but other than that we loved our stay here! Proximity of property is perfectly located!

Great location. Near Trevi fountain. Very safe to walk around. Staff was awesome.

Centrally located from most of the main tourist sites, it is only about a 10-15 minute to most of them. Safe neighborhood and rooms are secure. Burger King is next door. We never had breakfast there since it was a little expensive and just ate at a local cafe instead. Staff was friendly and helpful.

Excelente atención- gracias

The young woman that greeted me was amazing, very helpful with giving us ideas to travel through the city. She also suggested a restaurant which we ate at twice. She made the city look easy to get around. The room was great, bed and linen were amazing.

Front desk staff were Amazing.Walked into neighbouring building and our room. Helped us carry bags up the stairs. Breakfast was great as we ordered whatever eggs we wanted. Location was perfect, walked to the colosseum, Spanish steps, the pantheon. Only negative was construction to store next door which woke us both mornings at 8, and went on most of the day, which was challenging with jet lag. We didn’t know how to contact staff to request more pillows or a new hair dryer without walking to the main building. Mattress was very hard.

The staff was great Daniela at the front desk was awesome. She arranged by airport transfer the place is clean, but I would definitely recommend some earplugs. I do a lot of traveling so I’m prepared. I stayed at the top of the stairs. The room was a little noisy, but the staff was great. We spent one night in the suite and that room was really nice. I would probably stay here again, very convenient location.

Great room and staff! Safe area and walkable to Trevi Fountain and dining. Highly recommend! Daniela took excellent care of us! Room was big and very comfortable.

Very nice hotel with great staff who were always friendly and helpful. Location was great and walkable to all the main attractions.

Didn’t particularly love that we had to stay across the street & there was no elevator but Martino was very happy to help us with our bags. The room was clean & modern. All the staff were very friendly & helpful.

No elevator. Everything else is OK. Very close to the attractions.

The location was good. Lack lustre with no view of anything but the street….but in a good location for walking to Trevi. The room I was in was more of a seperate entity and actually down the street from the office. It was an unmarked door that appeared to be in more of an apartment building than part of the actual hotel. It was odd. When I first arrived I had no hot water and no wifi. A quick visit to the office and the lady at the front had it all fixed within a few hours. The room itself was large and spacious. No extras were given (not even bottled water). I am not sure for the price I paid that I would stay again. There are a few other hotels a block over that seemed to be a better value.

We stayed in the annex because they were suppose to be larger and less stairs but the rooms are not big at all. It was more like a one bedroom with a bathroom for 1 person. Not a studio or efficiency due to no kitchen. Imagine if you live in the United States and you have a bedroom for your child and your child may have an onsite small bathroom with a shower, toilet and a sink. Additionally the rooms was suppose to be on the first floor however, to get there you have to walk up about 30 or more marble like stairs. The lady at the front desk was very nice to take our luggage up the steps and she was struggling, but leaving we had to do it and you have to be very careful because we both almost broke our suitcases. It was very difficult. The Spanish steps, the fountain and shopping, even the high-end stores were 10 - 15 minutes away walking. If you need taxi please use Uber or you will never get one. The train is not far but you will have to take a Uber. We actually took the train for an hour and was in Florence Very beautiful and the food was so delicious. Great mini day trip. Overall the room was beautiful but small. Hope this helps you