Convenient location

Schönes Hotel. Ruhige Lage. Würde wieder im Hotel absteigen.

I booked a penthouse suite for the weekend, and the room was incredible. It felt like a chalet, complete with a fireplace and a stunning view. However, there was one major issue with the hotel’s checkout policy. They insisted on a 11:00 AM check-out, and if you request a later time, they charged an additional CHF 40 per hour starting at 11:15 AM. This was quite disappointing, especially considering that I had spent CHF 550 per night for a room, and the hotel was not even fully occupied. I tried to negotiate a later checkout time, but they insisted on the standard policy. I explained I wanted to stay longer to use the SPA and if you checkout they charge CHF 35 per person to access the spa, again an additional expense. Another issue was the limited free parking space in front of the hotel. When it was full, I had to use indoor parking, which cost CHF 25 per night. The front desk staff explained that this was a management policy, but I felt that the hotel was treating its customers as if they were walking wallets. I won’t be returning to this hotel until they are more flexible with their checkout policy and additional expenses. I have heard that a new owner recently purchased the hotel, and I hope he will realize that these policies are detrimental to the customer experience.

Freundliches Personal. Sehr schönes Hotel. Alles top

Great hotel with some great amenities smoking room in the bar swimming pool sauna Make sure you get a room with the balcony

Hotel is lovely in a modern Swiss chalet style. Views of the mountains are also nice. Only downside is that it’s a victim of its own success and therefore it was so crowded, especially noticeable at the pool/spa area and when trying to book dinner at one of the 2 restaurants.

Updated property & clean. Felt safe. Staff was excellent and helpful. Good breakfast. Only downside was there being no AC but that’s common in the Alps.

Stunning hotel with exceptional amenities. We stayed in suite which included a large living room and balcony. The bed was extremely comfortable and the staff at the hotel could not be friendlier. The breakfast buffet was a great addition to our stay. I would definitely stay here again.

The food is amazing

La chambre était vraiment petite. Très déçus du restaurant, tant au niveau du service que de la nourriture.

Very friendly service. Comfortable bed. Amazing cocktails in the very cozy bar! The place is very convenient in every way. Despite of being fully booked, it was quiet. Very well decorated for the Holidays. We felt like we are in the fairytale. There’s a wine room, smoking lounge, 2 restaurants, bar etc. We definitely will be back for a longer period of time.

Exceptionally helpful staff. Complimentary transfer from train station was appreciated valuable as it’s just beyond a short walk. Excellent included breakfasts. Beautiful and modern interior chalet style ambiance. Gorgeous views from room and main balcony. Superb cuisine at the casual restaurant with very good wine selections. Close to Gstaad. Visited in early fall but clearly a good option for ski season.

Si me gusto mucho el hotel y la ubicación es muy buena

Amazing price valué close to pistes and nice spa, great garage and super matres

We had a lovely stay at the hotel and enjoyed the restaurant as well. The staff was very helpful and pleasant. The facilities are welcoming and well maintained.

magnifique séjour dans la suite Prestige. l Tout le personnel est charmant et attentionné, accueil chaleureux. Le restaurant présente une nouvelle carte inventive - belles découvertes

Excellent!

Un très agréable week-end en compagnie de ma femme un magnifique endroit à couper le souffle

Auf dem Balkon musste gereinigt werden. Soinnennetze

overall very nice but they can do bit more for breakfast.