The room was adequate for the money, but the shower was dirty and hardly any hot water.

The self-checkin is very self-explanatory and easy! Charming half-timbered look but mod cons not missing .

Quick but good visit!

AVOID! Took my money to stay there after they said they would whatsapp me the security code as we were checking in early hours after a flight. Was left at 3am with a young child in the cold and rain because they didnt send me a code.

I didn’t stay because it was awful, dreadful, shocking, tatty, grubby. No one to meet and greet despite being told it would be manned by email. Offensive Manageress. If there was a fire the fire escape is covered with slippery, ill fitted artificial grass and plastic flowers. If it caught fire the toxic fumes from it would be terrible. I asked if there was a fire certificate for that building and was told they had but it wouldn’t save you in the event of fire. No internal stairway. I would never stay somewhere if I thought it was dangerous, I didn’t stay. All of the booking sites should make refunds a condition of business with suppliers because we have to pay upfront and if, as in this case, the description of the accommodation is so different from the actual we have been misled and tricked out of our money. I have contacted the local fire department expressing my concerns.

Not suitable for tall people. Wonky TV stand. No suitable table for kettle. HUGE spider. But quirky if you like staying in a haunted room.... thankfully only a ghost cat.

The room was quite noisy with the road noise. The shower door did not shut and water sprayed everywhere from the shower head. There was no hair dryer. THERE WAS ABOUT ONE EIGHTH OF ROLL OF TOILET PAPER

Great service.

It is a dump!

Food ok. Bathroom was in poor state of repair. Key safe broken. Single chair nearly collapsed when i sat on it, and the Bar closed at 9pm. Overall a poor experience and wouldnt return.

Food ok. Too many beds in the room. Bathroom dirty and in poor state of repair. Key safe broken. Single chair collapsed when i sat on it, and the Bar closed at 9pm. Overall a poor experience and wouldnt return.

No staff, electric socket hanging off the wall, broken fan and NO HOT WATER. DONT RECOMMEND !

The room was accessed via a very narrow staircase, covered in astro turf. The hallway was dark and uninviting. The room was in need of decorating as it looked as if it hadnt been decorated in years. Television frame broken. The bed wasnt very comfortable. Didnt shower as it was grimy looking. Definately not worth the money being charged, a notice in the room states making your stay a 5 star stay. If it had a - before the five it would be more relevant.

I couldn’t check in because the 247 what’s app number was not being responded to. They may have sent details but I was unable to find them. The phone line message was not answered. I arrived at 8:10pm to find they couldn’t find my details. The lady in the bar who doesn’t work for the guest side couldn’t get hold of anyone. I was nearly left with no where to stay. Eventually another member of staff could give me my room number and the code for the key. The room was pretty dated, the bath was disgusting. When you turn the sink tap ok the bath tap comes in and runs continuously. One small towel which I failed to see until the next morning. Luckily I had to check out at 3am so I didn’t have to spend long there. I woke myself up by banging my elbow on the attic ceiling, luckily five minutes before I had to get up. A convenient location for the airport but it’s pretty rough all round.

On a main road so slight traffic noise but not too bad

I have to say I was travelling back flying in to Sarasota’s airport send a mail via Hotels.com advertising I’ll be in after midnight sent at 06:00 in the morning of my stay with no response. Myself and my wife tried reaching out to the hotel via phone calling many time with no success of anyone answering us. To then get to the hotel at 12:30 am and couldn’t get into the hotel. I had to then drive all the home 2 and a half hours later. Not impressed at all. Wouldn’t recommend at all.

Super friendly staff, cosy room with pub that serves food and really close to stansted airport

The bed and bedroom was nice, however there was no hot water in the bathroom, the shower was cold and the sink no hot water. The TV didn’t work, the remote control was missing a battery, managed to turn it on but it was stuck on 1 channel! There were 2 nice big bath towels but no hand towel in the bathroom. I phoned the reception downstairs, no answer, phoned the mobile/WhatsApp number and messaged no answer and no reply to my message. Very disappointed.

Warm and clean

Lovely decor and very comfortable bed. Radiators were not on during our stay and bathroom was cold. Excellent location for visiting Stansted Airport which was only two miles away.