Personal muy amable, limpieza al 100%

great place to stay however do not rent the junior suite if you planned to enjoy privacy in the bathroom—all the walls were glass even the toilet (wth). i asked to be moved to another room after less than 5 mins but they to refund the difference. the next room had non working air conditioning controls and multiple outlets had no power. these were the luxury suites from the 9th floor. word to the wise it’s best to just pay for a regular room because their upgrades don’t offer you anything better. the restaurant is very good and conveniently open. the breakfast bar in the morning is super and the man coordinating the buffet (Rena?) is super attentive to any request.

A great place close to restaurants and shopping mall. A great deal and very friendly staff.

Todos bastante atenciosos e prestativos única ressalva quanto a reembolso da ultima noite que não usei e me deram a desculpa de que era porque tinha feito via hoteis.com mas meu colega que havia feita direto pelo site do hotel teve o mesmo pedido negado..

Personal extremadamente amable. Siempre a la escucha. El establecimiento se encuentra bien ubicado. El buffet de desayuno, estuvo excelente. Mejorar la limpieza de la alfombra del pasillo hacia las habitaciones así como el estado del mobiliario exterior en el restaurante de noche. Básicamente esta muy bien. Sólo pequeños detalles a mejorar.

The hotel was spotless, the staff was incredibly friendly, the property itself is beautiful, and the food was absolutely amazing. Would definitely stay again!

El cuarto es lindo, aunque nob

Friendly Staff, great location.

Great Customer Service!

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Excelente hotel, nuestra estancia bastante grata. La habitación espaciosa, servicio de limpieza excelente y los chicos de recepción super amables.

Buen hotel, excelente ubicación, desayuno de primera. Mireya y Diana excelente servicio en los restaurantes y sala VIP

I ask for early check in and it was not ready, the room was booked just for my hisband and me,. My daughters came to visit us and the process to let them in was suuper slow. Our room had a LOUD music the whole afternoon. Next day my styler came to do my hair, ai advice the hotel before she got here and regardless she had to wait 30 minutes, I even went downstairs to meet her bc she had to come with a security guard that never showed up. Never staying here again.

Muy buena estancia

loved the room and the area of the hotel 10/10

Siempre Muy atentos y amables Habitaciones igual que en las fotos muy bien cuidadas

The in room coffee machine was frustrating to use as it dispensed very little coffee.

Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar. O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos. A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis. No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício.

Todos muy atentos, buena zona, lugar super comodo

Hotel bien ubicado, cuenta con instalaciones bien mantenidas remodelado y cuidado. Habitaciones muy cómodas y ambiente muy tranquilo en general, buen desayuno bufete. El unico detalle que tuve, fue que al momento de reservar solicité especificamente una habitación con una sola cama y me asignaron una de dos camas.