Excellent service, especially the ladies at the reception counter. Location is good and the price is reasonable

Excellent location but room needs more light and no hot water in shower.

The property is very convenient and close to the main plaza of the Historic Cusco City. We stayed for 5 nights. The hotel itself is ok/average in my opinion. The heat does not go on until 9pm and they turn it off at around 2am, so it does get cold. We also have to ask for toilet paper 2 times as they does not provide extra in the room. The people in the front is pretty responsive with our requests which is a good thing. I would recommend if you are not too picky. This is an OK hotel.

The hotel architecture

The staff at Siete Ventanas was incredible. They went above and beyond to help make our stay in Cusco fantastic, including helping us with restaurant recommendations and helping arrange transportation to other parts of the country. I give them my highest recommendation and sincere gratitude.

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Close to the plaza, good service and friendly staff! Wi-Fi was available, and the room (suite with king) was amazing. Bathroom was huge! Nighttime was a bit noisy and the room was very brightly lit from streetlights.

Colonial-style. Excellent location, two blocks from downtown and all the restaurants, very friendly staff and willing to help you with whatever you need.

The location of this hotel is ideal, but everything else is a miss. The walls are super thin, which causes major sleeping issues. Many people get back from their tours at 11 PM, and many leave at about 4 AM. This means that you are constantly waiking up from people coming and going. My TV did work, and they did not try to fix it.

Overall very good... super friendly staff

Maravilhosa, com hotel muito bom e perto de tudo. Equipe especial e pronta pra ajudar.

Es un lindo hotel la habitación que nos tocó no estaba en las mejores condiciones pero era confortable. El desayuno era limitado pero bueno.

Ficamos hospedados por 3 noites em um quarto, guardaram as malas para irmos à Machu Picchu. Ficamos mais 3 noites. Sempre no quarto andar. Na segunda estadia, a água não fluía pelo ralo da banheira o suficiente. Tv não pegava nenhum canal! A limpeza é limitada a arrumar a cama! Funcionários educados e prestativos! Café da manhã tem o suficiente!!! Localização excelente. Mate e folhas de coca sempre disponíveis! Aquecedor nos quartos!!! Não tem oxigênio!!!!

Good location. 5 mins walk to plaza de armes. Spacious room with hot water bath.

Fiquei hospedado com minha família (4 pessoas) em 2 quartos, em 2 períodos distintos. Navprimeira estadia tudo esteve bem, quartos limpos, confortáveis, café da manhã razoável. No retorno para a 2a hospedagem, nos colocaram em quartos velhos, sem TV, toalhas encardidas, barulhento (em frente ao depósito do serviço de camareiro), café da manhã péssimo (falava tudo, não se prepararam para a quantidade de hóspedes). Não recomendo!!

No se respetan las horas de descanso o no se les hace saber a los pasajeros entrantes o salientes que hay otros pasajeros descansando y la calefacción es ineficiente.

Serviço de muita qualidade, pessoal muito educado e prestativo, excelente localização, enxoval de boa qualidade, café da manhã bom, mas falha na reposição

A localização do hotel é excelente, pessoal do hotel muito educado e prestativo, quarto bastante confortável, só acho que na reposição do café da manhã deveria ter mais uma pessoa ajudando, pois é lenta

Great staff - at your beck and call. Rooms are spacious and have proper functional furniture appointments. Problems: unstable internet access 7x24. The open atrium made the entire 1st floor very cold. The first floor includes the lobby and breakfast area. They said they're going to address this in May, 2018. Again, exceptional staff, friendliness, helpfulness.

Buena ubicacion, buenos desayunos, exelente trato del personal, cama poco comoda, mala señal de tv.