Hotel Castillos del Mar

Khám phá Hotel Castillos del Mar
7,8
Hài lòng
Từ 1.004 đánh giá
Vệ sinh

7,8

Tiện nghi phòng

7,6

Dịch vụ và Tiện ích

8,2

Đánh giá của du khách Hotel Castillos del Mar

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Houman
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

everything was nice. the staff were great and helpfull. the room was littile outdated like rest room did not have tpilet paper holder.
Maria
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Daniel, Francisco, and Alex were all very helpful and kind. Thank you
Julia
2,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Muy mala experiencia esperaba algo mejor o tuvimos mala suerte quizás el precio estaba alto porque había un evento de la noche blanca o algo así , y esperaba mucho más , de tal forma que nos vimos en la necesidad de dejar el hotel por las condiciones tan descuidadas , a pesar de que sus patios , restaurantes, vista al mar. , playa pero todo eso que ofrecen no vale la pena el estar en una habitación tan poco básica , ni se pide lujos pero si confortable . Sugiero al dueño que vale la pena invertir más en el mantenimiento pues el lugar y su espacio algún día debió ser excelente .
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Mark
4,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

1. Front staff was nice. Overall good people. 2. Rooms are confusing but the place isn’t huge. You’ll figure it out. 3. Most expensive available in town just to have no power. I could have just camped on the beach.
Clinton
2,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

I would not recommend staying at this hotel. I don't believe the glowing reviews because they were nothing like my experience. The room was in terrible condition. The windows were falling apart, the shower curtain kept falling down, the bathroom had a strong sewer smell, the faucet was loose, the shower leaked, and the toilet seat was barely attached. The front door only had a loose doorknob with no deadbolt or security latch, which made me feel unsafe. The only positives were the nice view and the newer mini-split air conditioner. Around 5:00 a.m. there was what sounded like an explosion, and the hotel lost power. By checkout at 11:00 a.m., the power was still out. Maybe this hotel was nice when it was first built, but it is now in desperate need of a complete remodel—or even to be torn down and rebuilt. Save yourself the disappointment and spend your money somewhere else.
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Esther
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Very clean. Good complimentary breakfast. Friendly staff.
Armando
2,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Pictures in website are not what you walk in to. Definitely the worse hotel I have been to not to mention Carpet in room was super dirty and old.
Angie
4,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Nice location and staff was great. Only negative thing was visible termites in bedroom that has two beds.
gerardo
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

me encanto y bolberia a ese hotel y uno de esos hoteles q no son caros y q no tienes q tirar tu dinero
Daryl
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The house was cleaned as if my Mom was living there! I really enjoyed my stay. I had an issue with the remote to the TV( staff came immediately to troubleshoot the issue) but, I probably needed to disconnect from all electronics, so that was a good thing. It was located in the perfect place for us to get to Rosarito, Puerto Nuevo and some Plazas for shopping. If you're not handy the stove didn't ignite with the electronic starter but there were matches available. Any questions I had the staff was available and responded immediately! The back patio was relaxing with a view looking at the ocean. Quiet area and walking distance to the store and a couple of eateries. I was thankful for the gated parking. We wanted to stay another night and they accommodated our request! THANKS! I would definitely stay here again without any hesitation!
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Tony
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Excellent all around
Bernal Andres
6,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Not worth the money, service super slow
ubaldo
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

We had a great time, the place has a great charm to it, we enjoyed the cafe, restaurant and bar all with great views. Highly recommended.
Manuel
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Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

I arrived a little early hoping I would be able to check in @2 instead of 3. I was told the room was not ready yet and to come back for my keys at 3. I came back at 3 and it still wasn’t ready. They told me I could park by the room and wait until it was. They didn’t end up having the room ready until 5 pm. Then I had to call maintenance because there was no WiFi or tv. But, having the private beach is almost worth all the hassle and the higher room prices.
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Carlos
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Cùng Bạn đời
10,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Wonderful staff and beautiful views
Guadalupe javier
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Cùng Bạn đời
8,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Exelente todo
Jesus
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Cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Thank great place
HUMBERTO
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Cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Fast check in, good staff, buffet breakfast was perfect and with live music next to the beach!
Ricardo
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Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Nice
Ernesto
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Cùng Bạn đời
2,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Front desk are rude , the lady refilling the coffee in the front office was friendly.I made this reservations for this hotel because it said it had jacuzzi, upon my arrival the front desk said it was available for a $40 charge extra, I had breakfast on the restaurant onsite food was good, waitresses are NOT friendly at all. Room was decent it had an old musty smell, No AC unit in the room, No telephone in the room incase you need to reach front desk you must exit your room. The neighbors were really loud and didn’t go to sleep till 2am the room walls are not sound proof I was able to hear the TV full volume. Definitely Not staying in this place again.
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Số lượng đánh giá trên mỗi trang
20
40

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh · Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam · Đại diện pháp luật: Nguyễn Thị Thu Hương · Email: cs@traveloka.com · Tel: +84 28 3861 4699
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