Staff was excellent, room was nice. But some leaks in the hotel when raining.

Writing I had a very pleasant stay at this hotel. The room was clean and comfortable, the breakfast was good, and the location was very convenient—only a 3-minute walk to the metro station. There is a plenty of good restaurants , parks , museums around. I would definitely stay here again.

良かったとても綺麗で静かで暖房がちょっとうるさかったかな

The hotel is very comfortable. It is clean and well maintained and tastefully decorated. We has everything we needed for a great stay. The location was great for us.

Atendimento dos funcionários é bom. o quarto apresentava problemas de manutenção e algum barulho persistente que não consegui identificar de onde vinha. O café da manhã é realmente escasso, sempre com as mesmas coisas.

Nice room, quite quiet. Decent buffet breakfast. The male receptionist (I think the night receptionist) was very friendly and helpful.

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Excelente ubicación para viaje de negocios. Hubo un daño en la cisterna y fue atendido de inmediato.

the room was clean but the AC was set at 25 degrees and I could not change it. the AC remote control did not work. I had to have breakfast at 7am and they did not have hot milk or eggs, just bread, ham and cheese and sweet options until 8am but they do not say that on the information. room was basic, area at night does not feel safe.

Friendly staff, good amenities, good breakfast and good location.

You could tell the rooms were old. Breakfast was extremely basic- far from amazing as the other reviews indicate. Take the 5 star reviews with a grain of salt. Location looks scary but a fairly good location.

Nice bottle of wine with our stay. Good location for exploring the old city but not that convenient for the new city. Area a little run down but was expected being in the old city.

excelente ubicacion

Perfect location for walking around Santiago. Located in an old building that has been beautifully updated next to a park. The staff are very helpful and the included breakfast has lots of variety.

This is my second time at this hotel, which couldn't be better located -- across from two museums and near the nightlife and restaurants of the Barrio Lastarria. But on a quiet side street. Plus, the staff is helpful, the breakfast is generous and the rooms well designed.

Staff are friendly and helpful

Comfortable room and amenities. Friendly staff and overall a good stay. The area is in the city center, which is not safe to walk around with phone and belongings, but overall close and accessible to places to eat and visit. The water pressure on level 1 was not good - very little water flowing on the shower. Good value for money, with a very good bed to sleep

The rooms were outdated and the bathroom lacked privacy and had a funny smell. The air conditioner was constantly leaking on the floor. We did enjoy the location of the hotel and breakfast was good.

Staff was nice, overall hotel was beautiful and amenities were good

No bottle water at arrival, use to have coffee and water in rooms.