7,2
Hài lòng
Từ 655 đánh giá
Vệ sinh

7,8

Tiện nghi phòng

7,4

Vị trí

10,0

Dịch vụ và Tiện ích

8,0

Đánh giá của du khách Suites Costa Cancun

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Adrián
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Para mi gusto el hotel estaba bien para lo que necesitábamos era solo llegar a dormir todos los días limpiaban la habitación y el personal muy amable el de recepción
YOK LAN
icon-
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

The room was so spacious and the staff were so friendly and nice. The manager was so helpful. Room was very clean. I would definitely go back. Thank Jonathan so such a enjoyable stay at your hotel,
Janine
icon-
8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Positives: When I walked into the room, I was quite impressed, especially for the great price I was paying! The room was very nice and spacious, the AC blew cold air, nice large flat screen TV that I was able to watch Netflix on ! It was a super quiet room with NO noise at all ! Internet was fast and with no problems.The staff was pleasant, although hardly anyone spoke English ! 😢 Negatives: From Day 1, no hot water and shower would not drain on first day. Front desk staff tried to unplug it but couldn’t. Maintenance came second day and didn’t fix it either. (I gave up on taking a shower by the third day. I wasn’t happy about THAT !) Toilet continually would not flush and there was no plunger in the room. Towels didn’t look clean so I bought some to use. I wrote to management about all the above but they never responded. It was a shame to have those problems because I really wanted to stay there again!
Đọc thêm
Isabelle
icon-cùng thú cưng
cùng thú cưng
10,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

i came with my small service dog and everyone are very respectful. I will definitely comeback many other times.
Isabelle
icon-cùng thú cưng
cùng thú cưng
10,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

returning guest many time. Love the location, staff and safety.
Isabelle
icon-cùng thú cưng
cùng thú cưng
10,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

the place is wonderful and everyone is kind. I feel safe to travel alone as a woman. We are central here and i can go to many beaches by bus. I will come back again.
David
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

Staff was friendly and it was a purchase just to sleep. Arrive by late and needing to check in to an all inclusive the following morning. So we purchased expecting a basic stay. But this was extremely basic and the light from the hallway stayed on all night.
Helen
icon-Cùng Bạn đời
Cùng Bạn đời
2,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

We were extremely disappointed with this property and were unable to stay there. The hotel looked nothing like the photos shown on Expedia. Upon arrival, it was immediately apparent that the property was in a significant state of disrepair. The overall cleanliness was unacceptable, and the condition of the building raised serious concerns about safety and maintenance. One of the most alarming issues was in the main common area, where large pieces of cloth had been hung from the ceiling to conceal damage and deterioration above. The cloth itself was stained with rust-colored marks, suggesting ongoing water damage or structural issues. This created an unsettling and unprofessional appearance and did not inspire confidence in the condition of the property. Throughout the hotel, there were visible signs of neglect and poor maintenance. The property did not appear to be structurally sound, and we did not feel safe remaining there. The condition of the hotel was so far below reasonable expectations that we had no choice but to leave and secure accommodations elsewhere at additional expense. The photos and description provided online were highly misleading and did not accurately represent the actual condition of the property. We believe travelers should be aware that the hotel we encountered was dramatically different from what was advertised. Because the accommodations were not as represented and were unsuitable for occupancy, we left.
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Yasin
icon-
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Receptie was heel beleefd♥️ fitnes apparatuur was geroest
Pamela Andrea
icon-
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Por la mañana es muy ruidoso, como si pasase un carro grande por al lado de la ventana, y el olor a humedad de la propiedad en general es muy fuerte. Por otro lado, tiene una muy buena ubicación y el personal es muy amable, la habitación tiene todo lo necesario pero por el precio tienes que estar consciente que no tendrás vistas al exterior, en realidad no tendrás ninguna vista porque las ventanas son 100% polarizadas ya que las habitaciones son interiores. Fue una buena experiencia en general, solo estuve una noche y cumplió su función
Đọc thêm
Adriana Eduarda
icon-
2,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Precisa de reforma urgente e o cheiro de mofo é absurdo!!
Sergio
10,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Hard to find, google maps shows the main road and the actual entrance is really far from it, around the corner literally
Michael
10,0
/10
Đánh giá cách đây 27 tuần

Expedia Group verified review

Decent for the price. Had tub next to bed. Good sized room. Walked to beach.
Victor Angel
icon-
6,0
/10
Đánh giá cách đây 28 tuần

Expedia Group verified review

Lo único que no me gustó es que por el nombre del hotel a como lo promocionan muchos no lo ubican, me costó trabajo dar con el hotel, algo escondido.
Katharina
6,0
/10
Đánh giá cách đây 30 tuần

Expedia Group verified review

Parking was in front of the building
Jonathan
icon-Bạn bè và Gia đình Cùng Bạn bè
Bạn bè và Gia đình Cùng Bạn bè
10,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

Excelente servicio y muy cerca de la playa
lehi
icon-Cùng Bạn bè
Cùng Bạn bè
10,0
/10
Đánh giá cách đây 31 tuần

Expedia Group verified review

Me encanto, estar en este bello lugar, el servicio exelente, precio justo y la diversion a todo lo queda !
Jonathan
icon-Bạn bè và Gia đình Cùng Bạn bè
Bạn bè và Gia đình Cùng Bạn bè
10,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

Excelente servicio
Stephany
icon-cùng thú cưng
cùng thú cưng
8,0
/10
Đánh giá cách đây 31 tuần

Expedia Group verified review

Falta mejorar servicio de toallas en mal estado, no hay restaurante, no sirve frigobar, pocos canales tv
Feras
icon-Cùng Bạn bè
Cùng Bạn bè
2,0
/10
Đánh giá cách đây 32 tuần

Expedia Group verified review

the place so we ass
Số lượng đánh giá trên mỗi trang
20
40

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh · Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam · Đại diện pháp luật: Nguyễn Thị Thu Hương · Email: cs@traveloka.com · Tel: +84 28 3861 4699
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