Please clean the shower properly

Clean

Dirty greasy toaster. Most issues with the unit are a design fault more than anything, not enough bench space, microwave is situated way too high and need a step stool to reach. Worst bathroom we've ever used. All that being said, the units are comfortable, have a lift and in a good location

Some early issues - wet floor, no towels, but these were remedied promptly.

Very spacious apartment, location was very convenient to shops and restaurants. Access was easy and secure, clear instructions.

Lovely staff

Location was very good amongst the local shops, entry to the building via codes worked well, nice sized

always a great stay

I didnt even know how to get in there was no communication of how to enter the room. Must be someones house they rent out or something in the unit block. But once i got hold of someone they messaged me codes i needed but would of been nice to have them earlier that day with communication from host/ staff. Once in there air was icy cold fridge was icy cold shower had enough pressure

Room was good , parking is a joke, no mention of booking parking or the $25 charge. When I got the check in email it mentioned it& to call reception. I got told to pay $25 for a car park 1 block away.Took the risk of parking in the street for free

close to all the shops & lots of places to eat, room was nice & has everything you need.

Clean and tidy Good location

Room was behind disgusting. Human faeces in and around the toilet. Wee all over the floor (could smell it as soon as you walked in to the bathroom) bed had hair in it. Decorative pillow was smelly and dark in stains. Toenail clippings on the balcony. We were assured that we would get new bedding, and some more towels but did not get that. Saturday morning I woke at 1am my last $300 was gone from my account. Someone from accounting had deducted $283 from my account and to which I called and said I need that back for the music festival we are here for and they assured me it will be in straight away using Osko. That money did not return to my bank account till Tuesday morning.

Nice hotel however was food and rubbish on floor and under bed

The room was not very clean. There were small bits of food (looked like cooked and dried up rice) on the floor in the kitchenette area and the dining table was visibly unclean. I was not planning on using the kitchenette or dining area, but this was still disappointing. Check in is at 3pm so I (wrongly) assumed that check out would be at 11am. It’s not. It’s still at 10am, so I had housekeeping knocking on the door at 10.05am then 10.20am when I was still in there asking when I was leaving. When I explained my error they were not very understanding. It’s my mistake, I get that, but a little kindness goes a long way. Approximately 2 hours after I sent the check out text, my phone rang 3 times in a row. I was in middle of something, so couldn’t answer. No voicemail was left. When it rang the fourth time, I answered and was asked by reception if I was checking out today. I explained I’d done so several hours earlier and sent the text. The man I was speaking too just said “okay thanks” and then hung up. It was odd.

Great

I love here so much

The only issue was safety problem that the smoke detector had a shower cap over it.

Was nice clean and in a good spot to go for a walk to get food and look around, the paid parking very small spot of in a larger car

Convenient location. Room smelt of bleach.