Habitación limpia, excelente personal, son muy accesibles

Central location, friendly helpful staff

Very chill, lots of outdoor space, very clean.

Comfortable, spacious room and a great location. Quiet at night although the staff can be noisy when they arrive (early) in the morning. That said, it's a great choice.

Hotel Mary Carmen is a beautiful hotel which exceeded our expectations! Location is safe, quiet, very walkable (5min from the ferries, 1min from the plaza), and easy to find upon arrival. We loved the old-fashioned style with shared living spaces, and the garden and turtles. We appreciated the free water refill jugs on each floor and the first aid kits free for use. Our room was large (we got a free upgrade) and clean, had great wifi, quiet and functional AC unit, tidy bathroom, and good water pressure. There were extra blankets too, and hooks for hammocks if you have one. We had a little trail of ants along the wall, but they stayed on their path and never bothered us at all. Around 8am it became a bit noisy since we were right beside the breakfast kitchen, but otherwise it was always quiet. Breakfast was lovely in a dining room and patio, with pancakes, omelettes, toast, fruits, cereal, milk, juice, coffee, and tea. The kind man at the front reception (Miguel) was amazing, and provided help with booking a great snorkel tour, confirming taxi prices, recommending local beaches based on our interests, finding a solution for our faulty in-room safe, and providing free beach towels every day. Overall we loved the safe location and authentic feel of the hotel, and would absolutely stay again.

Room was clean, location to shops and restaurants and a/c was cold!

Sencillo pero bonito, buena ubicación y todos amables

Nice little hotel. Close to all my favorite restaurants. Staff is great. Wi-fi was a mess this trip. It’s usually fine.

The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.

The staff was excellent. The amenities were average.

Good

Great location, staff and very clean.

Very clean hotel stayed here many times love this place

Hospedaje promedio

Très bon rapport qualité/prix

Turtles in the plaza. Really helpful front desk staff who supported activities and car rental. Nowhere to park but great location for walking.

I didn't get the breakfast, the room was clean and AC working perfectly

I had a quiet week at hotel Mary Carman. The room was very clean and quiet, centrally located with very fair pricing. The family owned hotel was quick to lend a hand when keys were lost and recommendations needed. They were fair and honest. Very boho, vintage spaces with old records and gramophones. Such a charming, place with warm hospitable people.

Charming, quaint, authentic, quiet with friendly and helpful staff right in the middle of the pedestrian walkway. Excellent price!

I've stayed there numerous times. Great value, good location. When reserving via hotel.com/expedia expect an extra 80 peso per day city tax apparently not included in your reservation or mentioned on hotel.com website.