Clean room, friendly staff and great location

La chambre était bien

Nous avons changer de chambre et la 2ieme etait tres bien. Le personnel 10 sur 10! Merci

Équipement de la chambre, confort du lit. Clientèle bruyante sur l’étage (pas la faute de l’hôtel) Cote positif, stationnement, propreté l salle de bain, personnel d’accueil, piscine et salle d’entraînement.

Room was clean. Only heat available was in the bedroom. When we were in the kitchen, the only thing we had were a AC Wall unit that wasn't delivering heat.

Rooms were really clean and love that it is close to the mall

Le contrôle sur le chauffage et climatisation non fonctionnel. Porte patio difficile à ouvrir.

La propreté des lieux et de

Great

Beds are super hard! Fan hor heating is very noisy tv wasnt working people was playing hockey in the hall way and some were having dinner too! Do not recommend

Yes

Très belle chambre avec comptoir et petit évier, grand frigidaire. Balcon.

Le service impeccable à la réception. L' eau de la piscine à la bonne température et très propre. Un stationnement intérieur facile d'accès. Le restaurant sushi excellent.

The room was ok but there was cigarette butts in the balcony. We got there at 3:30. Room was ready. We were 4 couples, 4 rooms. We were there on Saturday night from 4 to 6pm and then went to Vieux Quebec. Got back to the room at 11:30. We were just talking and got a knock at the door from a client. He was aggressive with us. He complained about the noise and the hotel decided they would take our 150$ deposit because of the noise. They did not come to warn us etc. As soon as the guy came knocking at the door we stopped. But the hotel insisted it that the noise was all night. We explained to the front desk and let them know that it couldn’t be all night as we went to bed at 12:30, not sure where they got that from. This is the fourth time at this hotel and never again. The hotel staff was sarcastic, rude and does not care about their regular clients. They do not listen and want to blame someone.

La chambre manquait de propreté, les planchers étaient sales et poussiéreux, le drain du bain était bouché

Notre chambre était à côté de l’ascenseur. A partir de 7:00 Am , beaucoup de bruit , incapable de dormir …

Personnel très courtois Chambre propre et tranquille mais incapable de descendre le chauffage dans la mienne et nous avons dû dormir la fementre un peu ouverte en plein mois de février

Une belle décoration tente de cacher des erreurs structurales: plancher croche, moisissure au bas des portes de salle de bain

The room was spotless and the staff are very helpful.

personnel extremement agreable et tres courtoie avec un infime patience bravo au personnel