Xếp hạng và đánh giá tổng thể Quality Inn & Suites Des Moines - Merle Hay Road

During check in we had to wait and wait for the receptionist, and when she finally came didn’t explain why it took her so long nor attempted to apologize, and didn’t even say hi, or good evening. The room was clean, and we slept well. The next morning we didn’t like that there was no staff cleaning the breakfast area, found rests of food on the floor and on the table which we ended up cleaning ourselves, and during our time there we only saw one person coming out from the kitchen to replenish the eggs. The other detail we didn’t like is that the flowerpot outside the entrance has plastic flowers. If they won’t take care of just one flower pot they may as well not have any.

Our first room smelled awful because the Ac unit was leaking all over the carpet. The second room was definitely not cleaned property with stuff on the bedding and walls. Breakfast was amazing though and they did a great job keeping it stocked. We also found out the next day there had been a tornado warning that we were not notified to go to safety

They continue to make improvements in the property by painting inside and outside. Breakfast was wholesome and unless you are very picky was more than adequate on their selections.

Older building, but no maintenance issues. Very friendly staff.

Late night travel through. Good for price. Nothing fancy. Could use some updates but did its purpose.

The room was not very clean. Bathroom was outdated and not in very good condition. Breakfast was cold and unappetizing.

I like the pool partys

I nice motel. I would stay there again

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Great shower

Clean room and friendly staff. Would stay here again

There were hundreds of ants in one of our rooms. Maintenence had to come and spray the room. Couldn't get a new room. Then had to go back in and sleep in that same room. That is completely disgusting and i do not want to pay for that one room and want a refund

Checkin was a long wait with only one staff on duty. The lobby seemed nice with plenty of room to socialize. Our room was right by the stairs so as expected we heard everyone entering all hours of the night with the slamming doors. The bathroom still had dirty towels from the previous stay that wasnt cleaned up.

Was easy to get to right off the interstate. Staff was friendly. Pool was good. The hotel itself is old and gloomy. Floor in our room was dirty. There was no exhaust in the bathroom and you could see that the ceiling has been repaired - moisture problem, tub overflow above? Breakfast was nothing special. Would not recommend.

Convenient location, bed was comfortable, easy check in, gentleman at the front desk was very nice. Cons: The bathroom floor was dirty, I could see when I picked up my shower rug the bottom was brown with dirt. Breakfast ended at 09:00, instead of the typical 10:00, so we missed it.

Friendly staff clean

Clean and quiet.

Check in was fast and smooth. We stayed two nights. The room was clean. We were hot from the steamy weather outside but the A/C cooled the room so well that we had to turn it off. Breakfast was a nice (biscuits and gravy).

Estuve 5 días nunca isirron limpieza

The room had a stale smell The appearance of the establishment is worn down broken down. I ended up leaving extra early there was a lot of noise banging loud noises really didn’t feel safe