Staff were less than understanding.

깨끗하고 친절 하지만 주변공사로 좀 시끄러움

호텔이깔끔하고 인근 10분거리에 대형 쇼핑몰 및 볼거리들이 많아 좋습니다 조식도 훌륭합니다

신선하고 맛있음. 디저트 훌륭함

客房乾淨一塵不染 服務人員態度良好

아침 부페가 다양하고 저렴한 편입니다

Surprised to find myself booked into grand tower not JW Marriott baong Luckily my colleague was moved there too No pool no bar so not much good for meeting except restaurant Food was ok but nothing special

房間算乾淨 隔音差 五星酒店沒有什麼服務

좋아요

Room is spacious and we love the breakfast

(1)酒店距離地鐵站及大型商場如壹方城比較遠，出入不大方便，酒店職員也是叫我們坐的士去。(2)酒店職員不知真的是對附近環境不熟悉，還是無心理會住客的提問!我們6月23日第1天到達酒店辦理入住手續後，隨即詢問如何去歡樂港灣即酒店遠處望見摩天輪的地方。酒店職員說不知道，只是再三強調叫我們坐的士去。經過我們自行探索，竟然發現酒店內經行人天橋約15分鐘便可以步行至歡樂港灣摩天輪所在地。(3)辦理入住手續前後，完全沒有其他相同級數酒店會有的迎賓飲料!(4)另外，房間除了飲用水，其他全部都要收費，所收費用比超市貴許多許多。我們事後搜尋，相同區域收相若價錢的酒店，房間除了提供免費飲用水，還會有其他免費飲料供應!(5)綜合而言，這酒店又貴服務又差，一次過沒有下次!

房間整潔整體體驗不錯

很好，但隔音很差。隔壁房間開關門都會傳過來

An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..

We thought JW Marriott was supposed to be high end, the hotel lobby looks luxurious but were disappointed by the room we stayed in. We upgraded the room to a suite for a significant increased fee but were highly disappointed by how old the suite looked. The shower tiles are broken and furnitures look heavily worn.

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.

大年初二晚入住，第二天的早餐要排隊入住，早晨質素一般

對酒店各方面也感滿意, 尤其員工服務很好也很友善。距離歡樂港灣不遠， 很方便。餐飲方面，早餐很滿意，晚上自助餐菜式很多，味道也好， 只是甜品選擇較少。

The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.

It was excellent as always. Thanks JW Marriot team.