This is the only hotel in Barbourville, so it is most of all convenient. The staff is very nice and helpful, and the rooms are clean. It is on a busy highway, so there is some traffic noise in the early morning particularly.

It was clean , but I was confused at first because it was the Best Western and I wasn’t sure that I booked the right hotel. I found out when I arrived. I was there for a family member’s funeral service. I was disappointed that I could have gotten a discount calling the hotel directly. Could not use Aaron either because booked through Expedia online.

Good Stay

It was pretty, clean, and relaxing. We stayed before my husband graduated from CCBC. It was well worth it!

This hotel does not offer any kind of discount at all. No AARP, Senior Citizen, Militay, nothing. Don't expect it.

everything we needed , safe, and respectful staff

The sheets smelled like they were slept in and not changed in a few days.

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We had a late check in that went well. It was fast and friendly. But... when we got to our room we immediately found a roach. As we unpacked we were visited by many more German roaches. We took care of the issue and packed up our stuff and put it back in our vehicle. We had to stay unfortunately because it was 2am and had to go to a funeral the next morning. We went to the office to get breakfast and let them know about the bugs but breakfast was down and closed up 45 minutes early and no one around to talk to so we went to get fast food. I would not recommending this hotel but it seems to be the nicest one in town. Good luck

Well we arrived at 2 AM due to having to work and then drive 8+ hours. He spoke to us through the door to ask us what we wanted, before opening the door and letting us in. It took us about 20 minutes to check in after that. He acted as though he never received the reservation and I had to go through everything with him that I did on the reservation. He informed us the card machine was ready, as we had cash in hand to pay him. We told him we were going to be paying in cash, and he told us it was a $200 deposit. My husband handed him $200 and then he proceeded to tell us it was $237, okay we gave him the extra $37, no biggie. He then proceeded to place $100 in an envelope and write all over it, before giving our room keys. Our room was on the second floor, and the only access was by stairs. We got everything into the room and settled, and discovered ear plugs. We came to the conclusion the ear plugs were so we could sleep due to all the noise in the property. The doors and windows were not properly sealed, and there was absolutely no insulation in the room. You can hear everything going on outside. Fast forward to when we returned to our room after a long day, we brought one trip of items into the room, and then went back out for the second trip. On return to our room, I swiped the key cards and none of them worked. I had to go get the cards re programmed, and the same man asked for my ID- which was now locked in my room. He did reprogram the key without my ID. Definitely WNR!

The room was clean. Property was clean as well.

Great little hotel rooms to right off the highway. Convenience, with food places across the parking lot

We had a very comfortable stay. The large upholstered chair & hassock were comfortable after a long day on the road. The girl at the front desk was especially helpful. The breakfast was good and they had commercial, wrapped breakfast bars. New tile floors were clean as was the entire unit. We would stay again-

Stay is okay

The room was easy to access. The breakfast was good and plentiful. The rooms were clean and convenient.

Property was clean and easy to access.

The hotel has “outside doors”, no hallways or secure lobby. Traveling with my son I felt a bit unsafe staying on the backside of the hotel. However, the room was very clean and the clerk was very nice. We were just staying for one night and didn’t spend much time in the room, so it was a good room for the price & need. We would stay there again.

Property was fine. Shower head was nice and tall.

Great staff and super clean! Breakfast was good too!

Its an older hotel but well cared for and my room was spotless.