Stayed in same apartment as last time🎉 bathroom floor looks better than last time (points for them reading their reviews) and I did get the pet bond all back last time. Staff were lovely but unfortunately unable to give me 1 more night - their 'pet rooms' were fully booked😭. Intend to keep this as my 'regular place to stay' in Mackay.

Room was good - floors needed a deep clean (you can see dirt on the floor tiles nearest the walls & edges of shower recess) Staff were wonderful & very helpful. Expedia doesn't mention a $100 pet bond needed to be paid upon arrival - not recieved it back yet (with absolutely no damage / accidents & its 3 days later) but will update if received in next 24hrs

Nice clean room. Easy access to the bar, restsurant and beach. Great food and really friendly staff.

The room in general was clean and tidy, just a few little issues like the shower had not been cleaned very well in a long time. But other than that nice location and ample parking.

Great location. Meal at restaurant was great. Overall, our stay was great. Thank you.

We need ed somewhere for a week during renovations at home. We picked this hotel based on the fact that they allowed us to take our cat.

Lovely quiet area

Top little place to stay the pet friendly rooms a very good and the hotel and beach are with in easy walking distance with plenty of room to walk your pets will definitely be staying again

Location amazing, rooms dated and grimy Bed very uncomfortable No privacy

Close to the beach, apartment was good. No one available in the reception though it was working hours, the woman in charge of reception was rude

Reception open til 4 then had to get keys from bar

Nice staff and pet friendly

Went concert at sea breeze tavern .. accommodation worked well as it is a bit far out ..

I had to leave a deposit of 100 dollars an was told I would get it back the next day but in the morning a different lady said no they couldn't so not sure wats going on but that's not right paying 241 for a night with no food thanks I won't be recommending this hotel at all

Great for pet stay

Gorgeous place to stay that’s a hop skip and a jump to their live music venue. The best place to stay. Great service and friendly staff.

The people here are absolutely lovely!! They made the place enjoyable. We loved the fact there are washing machines & driers in each room, but our washing machine was broken. We could use another one after 2pm, but we were always out everyday. The floors were really dirty & there was a black line around every edge as if only the middle of the floor got cleaned. The couch was very old & had crumbs & dirt all over in the sides, the dishes were dirty - there was a whole chunk of jam on one plate. They did give us fresh towels daily if we wanted & the room had everything we needed. The pool is very small & wasn’t very clean. Having the bistro right there made it easy to get meals or coffee if needed. The bbq was no longer working which was a shame. Beautiful area for early morning walks though. Again we can’t say enough how lovely the people are here! It definitely made up for the place not being as clean as we expected.

Clean, very helpful staff, could use some improvement/ upgrade but we enjoyed our stay, would recommend

Pleasant an convenient

Liked overall