The receptionist was very helpful when we reported a fault with our shower, and she arranged for us to move rooms and upgraded the room.

Good location and parking if you arrive early enough. Spa facilities were very good and breakfast was nice. Sadly the room was disappointing. Advertised as having a shower above a bath but we only had a very small shower cubicle and no bath. There was no towel rail or hooks in the bathroom to hang towels or clothes. The sink tap turned one way for hot and the other for cold., the hot was extremely hot. Electric sockets were floor level and hidden behind furniture which we had to move to be able to charge our phones. The furniture seemed tired. We did enjoy our stay but would not stay in room 430 again.

Clean and spacious room, leisure - swimming pool exceptionally clean and very relaxing.

Quiet room lovely clean bathroom and excellent Breakfast choices.Staff polite and helpful

The room was not clean, multiple facilities were dirty. The kettle had old water left in and inside it was dirty. I asked for some towels and this took 5 hours to arrive at my room despite multiple messages and personally visiting reception.

Room outdated awful bathroom door just scraped along the floor breakfast could be better would not stay again

Clean room, staff very helpful. My bedside lamps weren’t working and they sent someone straight up to fix them. Good breakfast as usual

Bathroom needs a complete overhaul

Good effort by all to satisfy the customers

Room and bedroom were clean

Room was great the staff was amazing

Helpful staff great room and excellent location

Value for money and lovely staff

we had a lovely time here

The staff were helpful and lovely

The room was fine the bed was nice and comfortable. There were two things I noticed there was a used razor left in the bathroom around the bath, and the kettle was probably passed it best. On the hole though I enjoyed my stay in the hotel

Staff were amazing. Very friendly and attentive. Room was good.

Nice staff and close to city centre

Lovely room clean an tidy ..

Yes