Breakfast was not upto the mark, need more improvement.

Staff were very friendly and helpful. Rooms were very clean and food service is excellent. Facility id outdated and needs renovation.

Clean room

Yes it was a hassle to check in ....

Not sure how can this property be called 5 star hotel. And we are stuck for 3 more nights as cannot cancel due to third party booking

1. The room allotted to me was an old room which had a shared door with next room but i was also able to open it... This is serious security issue.... 2. The furniture and the room itself was old and smelly 3. too manu small flies in the room which was disgusting 4. in room service food was pathetic. 5. No restaurant attached

- it’s a dated property in a very poor condition - swimming pool with no water and dirty - gym equipments don’t work - breakfast quality is passable - bath products looked like sourced from cheap place and harmful - no Iron in all rooms , so I was asked to use what was available on the floor lobby Only good point - location and staff

Property needs a lot of upkeep and maintenance

Spacious, clean and traditional. Restaurant is not available; Managment should think about this.

There is no resturant

dilapidated building. Smells very bad. Need desperate renovation.

Best one

Very nice property in a prime location with Wonderful staff. Needs dire renovations to maintain its 5 star status.

Very poor property

Worst experience

滞在期間快適に過ごすことができました。 清掃やランドリーの希望などが部屋中からパネル式で選択でき、部屋の外にも表示が出ていてそれを確認してスタッフが清掃に来てくれるようでした。 スタッフも親切で、滞在中不便に感じたことも特にありませんでした。

Absolutely the maintenance is terrible

We had booked a executive room. For the amount they charge the experience is pretty average and not great at all. I lost my shaving kit on the first day. On asking people around there was no trace. The breakfast table cloths were have burn stains. Automated Curtains of my room did not open and close . Will not recommend.

The interior is quite dated. Many bolts n hinges of doors are about to give up. Rooms stink, like a place which is closed and not used for many days. Breakfast is good with multiple options. Staff is very cordial and pleasant.

Very dirty rooms, sometimes hot water not coming and sometimes cold, changed room twice, doors not locking inside. Changed room again at 1 am as easy to unlock from outside. Only lobby is nice rest third class, I found big Rat near the lift and dumbness on the wall and ceilings. Breakfast not very nice. Mosquito in the rooms and cupboards. Out big mistake that we booked Samrat Hotel. Waste of liner time and inconvenience changing room again and again.