海を見ながらゆっくりくつろげました。

スタッフの対応が、どの方も好感の持てる対応で気分が良かったです。客室、設備、素晴らしかったです。朝食ブュッフェの時、女性の年配（すみません）の方ですが、美味しいスムージーを教えてくれたり、家族写真を撮ってくれたり、親しみやすく対応してくれました。ただサイド用の布団カバーがサイズが合ってなくて、丸まってしまい、寝心地悪かったのが残念でした。

Fantastic service and the room was absolutely clean and comfortable

客房整潔、職員有禮貌、設施齊全。

Very clean room with excellent service and facilities!!

飯店感覺有一點年紀，但整體空間很大，海邊無邊際溫泉真的很棒。只是飯店附近除了藏壽司跟肯德基沒有什麼可以吃。另外，注意四歲以上孩童同行要加收一人¥8800住宿費用（一晚/一人）

海を見ながらの部屋露天風呂は最高に気持ちよかったです

とても良かったです。

サウナの大きな窓から朝焼け、さんふらわあ（たまたま帰港してくるタイミングだった）、別府湾が一望できる朝風呂は最高です。

客室、サービス共に満足しました。

아침 식사 너무 만족스러웠습니다 그리고 직원의 친절함, 온천 등 추후 방문의사 또 있습니다

櫃檯人員服務非常好、對於不會講日文但會英文的遊客他們有外籍員工可以提供協助。

両親と訪れました。 スタッフも皆さん親切で、客室も綺麗でしたし、部屋でのんびり過ごすことができました。

Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again

リピで予約させてもらいました。 お部屋も綺麗で清潔です。 朝食のバイキングも美味しいので食べ過ぎてしまいます！ チェックアウトし、車に乗り込むまでスタッフさん丁寧です。 必ずまた行きたいと思います。

The amenities and the location. The room and the view were great and would to stay there again

上質な旅行になりました。

When we checked in, I handed the information to the front desk as the reservation was under my name, we were told to wait in the lobby and someone would come to us and explain everything such as where the breakfast and the public bath were located at, one of the male front desk returned the passports to my husband instead of me, and he started explaining everything to my husband only and ignored my daughter and I while we were sitting together, I was confused then I realised that because of we are female so he doesn’t talk to us? This is very rude and disrespectful to me and my daughter especially when the reservation is under my name. Other than that everything was great, the sea views from the room and the in room open air onsen was incredible as well as the public bath, we enjoyed our stay. It would have been perfect if my daughter and I were treated respectfully while checking in.

Nice ocean view with in room hot spring. Dinner and breakfast food quality is average at best. Far away from downtown and JR station. Not convenient without a car.

The hotel and rooms have been renovated. A wonderful stay!