The staff were extremely helpful and the facilities were excellent. Charlie and his colleagues helped us out with a number of things and nothing was too much trouble. A greater choice of pillows would be good as we found the ones provided were not comfortable .

Hotel well situated, friendly and informative staff, nice hotel finishes would highly recommend.

Very convenient location but their “king” bed room which I paid extra for was not a king size bed. Very small.

Loved our stay. So convenient for walking to centre of York and the park & ride. Staff lovely - really friendly and helpful. Great breakfast each morning and good choice for gluten free. Great value for money.

Very helpful and willing staff.

Hotel and staff were very friendly and some went the extra mile to make everything top class, including lots of tongue in cheek banter ! The only drawback was at breakfast as it was difficult to move between equipped stations (must have just hit at high peak time) so some of the hot food weren’t replenished quick enough, but the staff were soon on it. Very close to the centre and choice of close by car parks also reasonably priced. Would definitely go back and stay

Quick and efficient check-in, friendly staff. Nice room. Great location.

Nice clean room, nicely decorated and lovely bathroom. The staff were helpful and friendly and made sure my parking was sorted and I had everything I needed for my stay. The bar was nice and well priced but I didn't have any food myself but I heard it was nice. I would stay there again definitely

The king size bed apparently is a uk king size which is actually a double..?? Only in this hotel..

Stayed here recently for a couple of nights. Room had lovely decor, really cosy and put together. It also had good amenities: quick kettle and a strong hairdryer (not attached to the wall so more convenient). We didn’t use the gym or have breakfast so can’t comment on those. Parking is first come, first served and was full by mid morning at the weekend so bear that in mind if you’re driving. There are other car park options nearby however. Our only complaints were: 1) that the bed was very firm, so we kept waking up in the night with stiff shoulders; and 2) the grouting in the bathroom was getting a little grotty so probably needed replacing or a deep clean. The room was otherwise spotless however. Staff were friendly. Overall, a pleasant stay - just maybe change those mattresses!

We have stayed at the Hotel Indigo in York several times, and it has always been a fantastic stay with a clean room, great breakfast and very friendly staff. We are planning to stay with them again in December for the pantomime at the York Theatre Royal and the Minster Carol Concert.

The room was comfortable and stylish and we were very happy with it. The hotel is a short walk from the city centre and not far from the station

The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice.

Lovely hotel, great staff and good location

Fantastic staff and service, great location.

Hotel was brilliant and great location, staff were really helpful and couldn't ask for better service, would definitely return next time in York

街中まで歩いて行けるので便利 朝食に地元の料理が選択でき、味もよかった

Really friendly staff who were professional. Hotel clean and tidy. Breakfast had a lot of variety

Had a great stay and the resturant staff were incredibly friendly, really felt like they cared about us

We have stayed at Hotel Indigo on a few occasions when visiting York. Staff are always friendly and helpful and the rooms well appointed and very clean. Will definitely stay again in future.