Amenities are bare minimum, elevator has a mind of its own. Energy went out for a full day, had to bring luggage down the stairs from a third floor. Location was great, staff courteous. Bathroom and shower don’t have privacy, and are up a step rather high - not ideal for an elder person. Floor in shower extremely slippery. Had to put towels on floor while showering to avoid falling. Too expensive for what you get.

Gran servicio y atención!

Room very clean. Staff friendly and helpful. Decent little gym. Great location.

Great location, super friendly staff. Would stay here again.

Close to hippodrome - very clean - great staff

The property is clean, spacious, and conveniently located in a walkable area with lots of coffee shops and restaurants nearby.

we had such a lovely time at flow condesa. the neighborhood is ideal and convenient. the staff were so friendly and the place is clean and welcoming. can't wait to stay there again :)

we are from redondo beach, california.. didn't know what to expect. was a little nervous when we pulled up and saw the small lobby. but the staff was so warm and helpful. once we got upstairs we were blown away, our rooms were phenomenal! everything brand new and very spacious, bathrooms are large and everything is so clean! the breakfast upstairs was terrific and fresh each morning. there is literally no outside noise at all. and the neigjborhood was outstanding. we can't wait to go back! 10/10 book it!

La ubicacion

Great place. The meeting room is a great place to work.

Excellent customer service, shops and restaurants nearby.

This hotel was nice and in a convenient location. The staff wasn’t very friendly and the elevator scary & slow, there is no safety sensor on it so it will close on body parts. The bar/restaurant on the roof of the hotel never opened during our 3 days stay. Overall I’d stay again if I couldn’t find another hotel but more like a 6/10 hotel.

Flow Condesa is located in a great area, Condesa and it's easy to walk to some of the local area restaurants and bars. The green space around the area is so nice to walk to! Our stay included breakfast which was a good option - staff made eggs every day which was a nice plus. The rooms were spacious (we stayed in a junior suite). The only minus of the room is the glass door to the bathroom - didn't shut properly but it's also right at the entrance. If you don't want anyone seeing you in the bathroom, you're out of luck, the glass door makes it very visible whether you're showering or on the toilet. So I'd suggest a different type of door or at least a frosted door so you can't see inside. Other than that, comfy, clean and great location. PS..it is on Ave Nuevo Leon, so if you have a room that faces the Ave, it may be noisy at night if you're a light sleeper.

This place had all the things I care about: clean, comfortable beds, great location. The cherry on top was we were able to check in a couple hours early, a bottle of wine came with the room, and they supplied a sleeping mask and earbuds in the room which was a nice touch. The neighborhood is amazing and walking distance to a lot of good restaurant options.

La tv es solo de aplicaciones el internet no funciona no camibo bien usl baston me mandaron al 4o piso y el elevador novfuncionaba

Great location! Right in between parks and so many great places to eat and shop. Will return soon!

We stayed six nights and experienced nearly every issue mentioned in other reviews—just scroll far enough and you’ll see the same themes: noise, noise, noise. Our room faced a very busy street. Friday and Saturday nights were especially loud, with sirens, shouting, and music lasting until 2–3 AM. Interior noise was just as bad—we could clearly hear conversations from both rooms beside us. The windows are modern in appearance but offer almost no sound insulation. The spa and steam room were out of service for our entire stay and appear to have been unavailable for months despite being prominently advertised. It’s not that the hotel is cutting corners—it’s more that the advertising feels a bit off: it looks sleek and stylish in photos, but the experience doesn’t match the promise. Staff at the front desk never seemed engaged. Each time I approached them, it felt like I was interrupting their personal conversation. We stay in hotels roughly 100 nights a year. This one stands out—but for the wrong reasons. Even basics like fresh bottled water were inconvenient, and there’s no in-room coffee. If you decide to stay here, bring your own coffee maker and bottled water. Also worth noting: an Amazon delivery during our stay was lost, and the staff provided no resolution.

Room was beautiful and very spacious. I definitely will stay here whenever I visit Mexico City. It was an amazing location!

Room was nice and clean. Provided towels, robes, and free clean drinking water. Free breakfast included coffee, tea, toast, yogurt, fruit, fresh juice, and a hot daily special (made to order). On a quiet residential street, easy walk to lots of cafes, bars, etc. Would stay here again!

Second time have used this hotel for business travel in Mexico. The location is fantastic for restaurants, it is close to the museum of anthropology and parque espana / parque Mexico. Rooms spacious, clean and relatively well equipped. A kettle in the room would be nice though. Staff are very friendly and helpful