very good , will be back.

We had an incredible stay as a party of 4. The room was spacious and we had access to the hotels onsen which was beautiful. The staff were extremely helpful, the dinners were delicious, and there was an on-call shuttle that drove us to the main road. Highly recommended!!

Absolutely incredible experience. Fantastic and warm staff, delicious and plentiful food, super clean and calming atmosphere. I especially loved the sauna and cold plunge, unique features that the seven public onsen don’t have. Free beer and water in your room, too! It was a lovely less than 10-minute walk from the ryokan to the main street/area—this was a feature for me as I really appreciated the peace and quiet! Truly so memorable and I cannot wait to come back. Excellent value for the price.

It is a wonderful stay at the hotel for 3 days/2 nights enjoying the clean and comfortable environment, fresh and tasty traditional Japanese cuisine and experiencing the services of very nice staff.

館内も部屋も広くて綺麗でした。 お風呂も　ほぼ貸切みたいな感じで　ゆっくり友達と入れました。

Das Zimmer war wunderschön, extrem sauber und das Personal unglaublich aufmerksam und hilfsbereit, ohne aufdringlich zu sein. Jeder Wunsch wurde berücksichtigt. Der Transfer in den Ort ist ebenfalls ein guter Service.

A ryokan experience. Food was excellent, but it was a lot! Wait person was very good and handled dealing with gaijin well, although we speak some Japanese. Room was classic Japanese stay, with tatami and futon. Area was a pleasant reprieve from the crowds of Tokyo and Kyoto. Japan Sea is a short taxi ride and is very beautiful!

From the moment we got to Kinosaki the airport shuttle staff and driver were so friendly. The staff took their time to explain everything about our stay to us this was the part I really thought was impressive. They also have hot drinks , beer and ice cream for free. They also label all the food was extremely helpful. The onsens are so clean , the rooms are spacious and they also set out the bed for you. The Japanese garden at the center of the ryokan was so beautiful and at night they play traditional japanese films. I will definitely come again very relaxing stay.

A

Cute hotel with great service and a very cozy Onsen. Walking distance from the center and from train station.

One of the highlights of our trip. Highly recommended! Everything was thoughtfully done and well maintained. The onsite onsen was beautiful, with both indoor and outdoor bathing areas. The traditional Japanese dinners and breakfasts were wonderful experiences, served in a private dining room and featuring multiple courses, including crab. The rooms were spotless, and the central garden created a tranquil focal point that could be enjoyed from the lobby lounge area and seen from our traditional room. We stayed a couple of nights, and would easily return again.

This is a hard review to leave as I think maybe this stay was not our style. The futons on the floor are so uncomfortable that I instantly regretted booking a second night - my husband and I got no rest at this hotel and woke up extremely sore. The food was another issue - people rave on these reviews how great the food was and it was horrible they also give you way too much that I cannot imagine how much waste this place has each day. We found a good pizza restaurant downtown which was exactly what we needed to take a break from the food. The property is also a bit dated and needs TLC. We did rent the bikes for a day to go to the caves - that was really fun. The walk to the town is super short but yet they insist on driving you - which we declined every time. The onsen was lovely however we apparently picked family weekend which made this “relaxing stay” even worse. Kids running up and down hallways. Throwing buckets in the onsen and being loud. I couldn’t believe how many kids were there and it was like they were in control - no one disciplining the bad behavior. Overall this stay is not at all worth the cost. It was by far the most expensive stay on our trip and the most disappointing. I loved Kinosaki onsen but cannot recommend this stay

Very attentive staff, serene atmosphere, and excellent food. Dinner and breakfast were amazing with many regional foods I’d never tried before. Access to the many onsen in town was simple and fast. Cute town.

We loved this inn with its beautiful garden and relaxed, quiet atmosphere. The staff here are extremely helpful, always willing to help and serve. The onsen is very here as well. We chose the breakfast and dinner option featuring tradition Japanese food which was over the top. Excellent food quality and taste, beautifully presented. This inn is not directly in the town, but they will drive you anywhere, though we always chose to walk. It's only a 10-15 minute, pleasant walk to the village. Absolutely reccommend!

Although a bid outside of town this ryokan offers incredible rooms, fantastic staff and a beautiful onsen. Although it’s just a quick walk to downtown they offer a free shuttle service to some of the onsen as well as the station. Just be aware that sleeping on the ground is rather hard even with the provided futon.

This was one of the most unique and special hotel experiences had. It was a traditional Ryocan experience with mats on the floor which were ok for comfort. I throughly enjoyed the onsite onsen too. 💖👘

Very awesome!

お部屋も綺麗で食事も個室で担当の方が説明して下さり大変に満足できました。 また、お部屋でのサービス、お風呂上がりのサービスも充実しており、また宿泊したいと思う行って良かったお宿です。

Einfach alles Perfekt besonders das Essen war hervorragend 😊

Overall very good Ryokan. Most customers are foreigners. Food is great and we got to dine in our private dining room. On site onsen is small but clean.