Excellent staff Maria at front desk was most helpful. The bar staff were very good as well considering I don't speak English. Room was fine and comfortable I even received a free upgrade which I always enjoy.

Struttura situata alle pendici dell' Etna ed una mezz'ora da Taormina. Stanza veramente molto bella e spaziosa. Ottima la colazione e piacevoli le vasche idromassaggio nel giardino. Al ristorante si mangia benissimo con prezzi nella norma. Un grazie particolare a Maria ed agli altri ragazzi della reception che ci hanno accolto con genuina gentilezza.

The women checking me in acted like she really didnt want me to stay there. Breakfast was not very good. No blanket, but ok because the room was so hot, in the attic basically! Another guests car was vandalized over night.

Hotel was well located for our visit to Etna. It was comfortable and clean. Parking on site with a good restaurant.

Lindo hotel

El hotel está ubicado en uno de los pueblos de acceso al parque del Etna. Además de la localización, el estado de la estructura está inmejorable, la habitación fue cómoda, silenciosa y hasta pudimos ver una erupción nocturna del volcán desde el balcón. La cama de 10. Muy interesante la opción relax en los jacuzzi exteriores y el extra para los tratamientos spa. Desayuno variado. Altamente recomendable.

Pas un 4 étoiles, bar inexistant aucun cocktail, pas de papier toilette, sèche cheveux qui ne fonctionne pas. C'est bien dommage d'avoir une vue sur le derrière de l'hôtel...rien a voir avec les photos

Hello, our best hotel in Sicily (on a total of four) the only black point was the secondary sofa bed the spring bed was really uncomfortable. Main bed (rond) was perfect. Room at the 4th floor was large and practical. Terrasse view to the Etna north face is amazing. Welcoming staff with great care. The Gatto blue restaurant was really good not so expensive in regard to other place we visit in Sicily. Globally the customer experience was delightful.

Moderna, pulita, super comoda Personale gentilissima Stanza eccellente

Ottima esperienza, posizione vicino alle principali escursioni sull'Etna. Ambiente pulito, personale disponibile

Meraviglioso

Tutto alla perfezione come volevamo.

Staff were very accommodating. Room was in new building, with great amenities. Easy parking. On-site dining excellent. Great spot for a Mt Etna excursion.

Das Hotel bietet einen wunderschönen Ausblick auf den Ätna und ist durch seine zentrale Lage und das abendliche abkühlen durch die Höhe sehr empfehlenswert.

It was a bit of a surprise that they had only a booking for one what gave is an extra cost.

Nel complesso un ottimo resort, da migliorare la pulizia delle camere.

Very nice hotel. Poorly advertised by hotels.com but staff were excellent. They resolved the issue. Very clean, comfortable and positioned well for Etna. Nothing to do in surrounding area though,

Sicuramente la cosa che abbiamo apprezzato di più è stata la cortesia e la professionalità del personale. Bella struttura abbastanza ben tenuta unica pecca il bagno con evidenti segni di calcare e ventola assolutamente insufficienza non essendoci la finestra. Comunque complimenti a tutti e grazie degli stupendi giorni che ci avete fatto passare.

Ottima posizione per raggiungere Piano Provenzana e gli impianti sciistici. Buon ristorante e tanta cortesia del personale.

Pretty good hotel, staff is very friendly and helpful. The on-site restaurant is not bad but there are better options in the town. Breakfast is basic but good, although it can get a bit busy. Spa is really nice.