Our stay at Hillcroft sadly didn’t turn out as planned. We arrived at almost 2am after a late flight, which I had let the property know about. The instruction was that the light would be on in our room and my name on the door, and that the door would be open. It took ages to find the room as there was no light on, and the door was locked. I called the owners who attended after about 10 minutes. In the mean time we established there was someone else asleep in the room. He had made a mistake with his booking and was offered an alternative bed. I stripped our sheets and after settling the other person down, the owner returned with new sheets and towels. But we had hardly any milk left and of course there was no time to clean the room or bathroom properly. It was gone 3am by the time it was sorted and I was with my 87 year old mum so this was far from ideal. The owner offered us a full refund but this has not been forthcoming, and I’ve had no reply from my last email enquiry about it. I appreciate mistakes happen, but to be offered a refund and this not followed through is quite poor.

PERFECT for a pre-airport stay if you don't want to go the traditional hotel route. The room was so great...decor on point! Perfect for squeezing the very last drop of UK countryside charm in before jet setting off.

Always stay here before we fly. Handy. Reasonable. Well maintained. Everything you need and want for an early airport departure!

Very convenient and close to the airport with good parking.

Absolutely lovely accommodation.

Why have I not found this place before? What an amazing stay. The property is absolutely fantastic, comfortable, clean and modern with your own parking spot outside the front door. We stayed in room 19 it took us about four minutes to get to Silver zone parking at Bristol Airport. Would definitely stay here again.

Det var rigtig fint dog var der meget lys om natten ind fra hoveddøren og det blå lys i loftet plus lidt larm for den ged der rendte rundt udenfor og lænede sig op ad døren

Lovely little apartment, clean, very comfy bedding and very near Airport. Use an Uber rather than Airport Taxis though as less than half the price. Good comms from owner too.

Lovely little gem of a place stunning set up and love the attention to detail - very clean and welcoming! Highly recommend

Superb accommodation, very clean and modern just minutes from Bristol Airport yet really quiet. Great stay

Always stay here if we have an early flight from bristol! Highly recommend

Different experience to other stays, no reception area, straight into room with clear instructions as to room number and name on window. Room comfortable, all you needed for 1 night.

Fantastic place to stay will stay again brilliant

Parking was great, beds were comfy and location fab for the airport .. will definitely rebook

Perfect for the airport and lovely accommodation. Everything is clean and well decorated and it’s very quiet.

The room was very clean and tidy, very welcoming. Just be aware as you enter the site and turn right to the car park,there are huge potholes, easy to see in daylight not so easy at night.

Our stay was excellent. My only problem was finding the entrance from the main road, in the dark.

Lovely place to stay so clean and so pretty!

The room was just bedroom, which was all we needed before our flight. The shower was lovely. I would recommend Hillcroft to anyone wanting an overnight stay before going to Bristol Airport.

Very clean and location easy to check in would definitely recommend