Xếp hạng và đánh giá tổng thể Illas Inn

The staff was wonderful as was the breakfast buffet. If the water in the shower was hot or at least comfortable the hotel would be perfect. I’ve stayed with this hotel 3 times and will return again. Please maybe give us hot water.

Un hotel practico, incluye desayuno, pero no parece hotel, estaban reparando el jardín, no servía el baño del comedor y hace falta un restaurante de tiempo completo no solo desayuno.

Absolutely awful. Freezing rooms, not hot water 2 out of 3 days

Hotel très bien placé dans Cusco.

O acesso para plaza de armas é cômodo, contudo não vale o valor cobrado. O chuveiro fica quase encostando na cabeça, mesmo eu sendo uma pessoa de estatura média. A água praticamente não esquenta. O quarto extremamente barulhento e as cortinas passavam quase toda a luz de fora. Na única noite que fiquei, quase não consegui dormir.

The people that work there are extremely nice, welcoming, and helpful. The breakfast was pretty good. They all help with suggestions for food and shopping since we arrived very late. My only complaints are the lack of hot water and the beds are a bit hard. My personal preference

Excellent and friendly staff. Our room was great and clean. Highly recommend.

I don't understand why this property has such high ratings. It's cheap, but really not that cheap to justify the problems. First the good: the breakfast is ok. It has eggs, meat, and avocados. But nothing particularly good. I would have rather got breakfast from a restaurant nearby. The packed breakfasts are a small granola bar, juice box, water, and crackers. Staff were polite. Now the bad. No heating. Front desk had some old space heaters but Cusco gets very cold in the evening and morning. Coming home to a cold hotel is straight awful. Even worse, the showers have serious issues with hot water. It takes about 5 minutes for hot water to come out, if it comes out. It often doesn't and if it does it will go from hot to cold at a moment's notice. With cold being painfully cold. Often there was just no hot water at all and I'd give up. No kettles in the room. No facial tissue in the room. No coffee machine in the room. No hair driver in the room. The overhead light doesn't fully turn off at night and lights up the room a bit. Bathroom had a rusted shelf.

If that cold outside its cold in the room. No heater . Breakfast was bad.

Never again

The staff completely ignored the VIP status. The room were horrible, noisy, and some genius put windows in the room that look into the building stairs so anytime someone passes by and turn on the lights the room inside is very bright. Moreover it’s impossible to keep the room dark at night. The bathroom is a joke, is the smallest I have ever seen. After complaining the staff moved us in a triple room which is slightly more comfortable, credit to the staff for trying but the structure itself is awful

Close to rail service, great hot water but no heating, not sure if they would provide heathers upon request we did not ask because it was not that cold in Cusco when we arrived

Overall, it was an alright experience, but the room had ants, the front desk didn't have our reservation (they found it later), the wifi was inconsistent, and the shower couldn't stay warm (after 4 days hiking this was more important than it would've been otherwise).

El hotel está cómodo, pero nada espectacular, la regadera no estaba nada cómoda, sobre todo para bañar a un niño de 3 años, se salía toda el agua y el agua o salía helada o salía hirviendo.

3 minutes away from the trainstation, very kind staff, simple but sufficient breakfast, clean (but coooold) room. Would do again. But note that there are not plenty restaurants around.

Very friendly front desk staff, good breakfast, great location near eateries and sightseeing. Highly recommend.

Loved our stay at Illas inn. The beds and rooms were very comfortable. The staff was very hospitable and accommodated several of our requests, including making coffee late evening and a room heater. It felt very homely and personal. Highly recommend.

Jose gave us helpful suggestions, he made it easy for us in an unfamiliar location. We enjoyed our stay.

Kleines aber Feines Hotel welches alles hat was man benötigt. Besonders aufgefallen sind die komfortablen Betten, das Gute Morgenessen, freundlichen Mitarbeiter und natürlich das kleine Gym, was alles bietet was man benötigt. Auf jeden Fall sehr zu empfehlen

Very nice staff, clean