Xếp hạng và đánh giá tổng thể DoubleTree by Hilton Edmonton Downtown

Needs some work on the rooms

Staff was the worst i left my wallet at the airport wouldnt even let me check in , then get all that sorted and i got for a smoke at 1230am while my wife is sleeping come back dont have a key card wouldnt let me up to my room theb called my wife she came down and then they wouldnt let us both up because she didnt bring down her id. We came from our room what more did u want. I almost had to call the cops to let me go get my stuff out the room the security gaurd did nothing but stand there in fear. I wit was my wifes anniversary and we didnt even get a chance tp eat our 150$ room service because how terrible our night went. Dont stay here at alll might be a nice place but thats how they sucker u in

This is not a normal Hilton property and definitely not a 4 star hotel! My room wasn't clean so I had trouble sleeping because of allergies. The parkade was poorly designed, so hard to navigate into and around in (plus they charge $35/night for it, which is ridiculous). The lounge staff were brutal and ignored me. I sat watching the hockey game for 25 mins and they walked around me. My shower's shampoo was empty. Lots of other little things that make this a cheap hotel that charges too much. I had to go to the lobby to use the only microwave and go to the bar to get ice. I had to use the stairs and couldn't use any of the 3 elevators. Go to a Hilton Garden Inn instead. Similar price point

Good!

Beautiful place but there was a lot of homeless everywhere beggining for money sleeping outside etc

Kind of sketchy neighborhood

Great place first time there big rooms nice bar and restaurant. Close enough to downtown to walk around

Was a great stay. Close to everything downtown

Parking was expensive, but there is a pay lot right next door for less than half the price. 24 hr gym is nice, decently equipped. Place is overall clean, affordable, and a decent location, there is a liquor store right downstairs too.

Location, cleanliness and price

Stayed here as we were in town for an Oilers game. It’s about a 15 minute walk to Rogers Place, part of which you can do fully indoors. The area directly around the hotel isn’t amazing with lots of boarded up windows but walking back from the game we did not feel unsafe. Room was good - lots of space and the bed was quite comfortable. Only minor issue was we couldn’t figure out the bathroom door lock but perhaps just user error? Even though the hotel seemed busy for the game, there was ample room in the underground parkade (yes, the entry/exit doors to the parkade are a bit odd, but the parkade itself was fine). All in all, would stay here again in the future.

Hotel was fine on the inside. Sketchy area, would not come back

Beds were comfortable and rooms were quite which is good

Excellent

I liked the decoration and that I had a whole couch in my room and a hot tub.

Clean room and good breakfast

Beautiful hotel, unfortunately side buildings windows beaten out & lots of homeless people outside. Didn’t feel safe to leave the property.

The stay was great. The room was quiet and the view was great.

First time stay and it was convenient and a great hotel! Our room was awesome!! The fresh warm cookies upon arrival were delicious!!! We will be back!!!

My family and I arrived at 2:00 am in Edmonton. The check in person was so rude. She advised us that we were "late" for arrival and would need to wait an hour to be issued keys to a room. She said the problem was that we booked through Expedia. We had to wait one hour while the check in desk person completed her audit. We booked a major hotel with a 24 hour check in desk so that we could arrive late and go directly to bed. I complained about the service to Expedia. The manager of the Hotel did call us in the afternoon the next day to offer us breakfast after. That person was very understanding and explained that this was not usual and that it had been a busy night earlier. We had a very bad experience with check in. The actual hotel is very nice.