We had a nice corner family room however sadly had to contact front desk several times throughout our stay. One was quite serious (a book light fixture that fell out of the bed head showing live wires) that took 2 days to resolve. Other issues included no bedding for a sofa bed, a sink that didn't drain and the room not being refreshed (towels/toilet paper etc). I really dislike having to contact reception for such stuff but the light issue was very concerning really. Furthermore, the toilets in the reception area opposite the restaurant were often not cleaned/refilled and often were pretty grim. The breakfast was not a buffet meaning reduced options to what we experienced at other hotels (Westin and Delta). I would have rated it better if these issues had not been encountered.

absolutley no security or anyone at the front desk in the morning...you didn't even need to use the key to operate the elevator. Anyone off the street can enter and wander around in this ghost-town like hotel. So surprised this is a Renaissance hotel!

The rooms are so dark. For some reason this hotel has not invested in lighting so the rooms are incredibly dark and dreary. Feels like you're in a dungeon. There is just one small lamp next to the bed, and one small lamp in the living room. I can't even comment on cleanliness or anything else because I was living in the dark for days.

Basic / standard hotel, clean for the most part (I did find a couple of hairs in the corner of the bathroom so I wore slippers everywhere). Shower soap etc was very cheap and smelled bad so bring your own. Room has a super comfy velvet lined robe but there’s pretty much nothing in terms of comforts (they will bring basics if you ask). Valet Parking is 45 CAD but there’s a public lot across the street for 22. Staff was very helpful and friendly. Downstairs coffee was good. I was just there to sleep (got in late and left in the AM) and it was fine for my purposes.

Great service, very clean hotel, great location!

Nice hotel

Very clean room. Very friendly front desk, restaurant, and rooftop bar staff. Breakfast was good, but served half cold on two occasions (one day eggs were cold and potatoes hot, next day eggs were hot and potatoes cold). But overall a good experience. I would come back.

Amazing stay. Highly recommended!

Room was clean and larger than expected, staff was super helpful and the restaurant downstairs as well as the bar upstairs were both lovely. The location was super convenient and close to everything.

Located in the heart of Downtown Montreal the staff were professional, helpful and enthusiastic to ensure I had a successful short visit. Breakfast was tasty, the coffee was good. I will return.

Centrally located, close to public transportation and shopping/restaurants. The room was very spacious! Could use a little updating but for the most part was very comfortable.

The fragrance of the air freshener in the lobby was excessive. The staff were awesome.

A1

Hotel has a very cool vibe and staff are very friendly, we arrived early and our room was ready which was so appreciated. We loved the location and it was super quiet. Breakfast that we paid for was just ok, I was disappointed as I expected more but the bacon is microwaved and see thru and pancakes were not heated up at all. Wait staff were very friendly. Overall I would stay here again but might get breakfast elsewhere. Didn’t try the restaurant other than breakfast.

The room was clean, staff was helpful, and the rooftop was great!

Handy location for train station (walkable with roller case)

They are pet friendly which is what we needed. Parking nearby. walking distance from great locations in Montreal

Hotel is beautiful and amazing location. Room was very modern and spacious, bed was incredibly comfortable. Reception staff were very friendly and helpful but whenever we encountered house keeping staff, they were not overly friendly. Also, we were given an accessible room (not needed/requested) which is fine but the shower was a walk in for this reason and the shower curtain was not long enough so water went all over the floor. Also, I found the shower a bit low pressure and the temp was hard to get right after a lot of adjustment. Overall, would stay there again.

Great place and central to the entire area. We found it easy to walk everywhere we needed to go. The room was very clean and quiet. Love the espresso machine in the room!

Its okay