Liked very hot water in shower/bath, good view of clock tower, nice new mid century sofa, new TV, friendly staff and comfortable bed. However hotel is past its best, very scruffy, as it needs a deep clean, redecoration and a refurb. Carpets are old shabby and stained and decor odd/tired/dated. There is no on-site parking (contrary to description) but road parking available and fine. Hotel not manned, guests have to check in at another hotel in same group.

Lovely room albeit bed a bit uncomfortable, perfect location and served lovely food

We loved the little window in our rooftop room and food was generous portions, fresh and well presented. All staff were chatty and helpful. The windows of parts of building could do with up dating but didnt effect our stay. We would happily return .

Exceeded expectations

Nowhere to park close as just on street parking, actual place was all closed up with a small note saying go to the pub over the other side of the crossroads. Walls as thin as paper. Could hear every car/truck at the crossroads. Shower curtain was mouldy at the bottom. Breakfast doesn’t stay until 8 so not good for anyone on business.

There were hairs on the floor of the bathroom and the one towel had black marks on it.

Great welcome and sorted out area to store my bicycle with access for my early departure. River park was great place to take a swim 👌

Most uncomfortable bed I have ever slept in and very noisy all night with traffic, only go half til toilet paper and no staff avail me for more when we got back at c 9pm

Ground floor room which was directly on the main road through Rhayader. Constant traffic including HGVs of up to 44 tonne (roughly from 6am-9pm). Blinds in both bedroom & bathroom were ill fitted/broken and the bedroom blinds had to remain closed at all times for privacy. Mattress was in need of changing. It was dipped on both sides with a hump in the middle…. Bathroom in need of an update. On arrival, there was one half used toilet roll (on the toilet tank as no holder) and one small shower gel & shampoo for two guests. Had to ask daily for bathroom to be restocked. The taps constantly dripped as they would not turn off fully. Would not recommend staying here.

Nice hotel to be fair and really nice room. Only slight problem is it couldn't be more in the centre of Rhayader. Its not a big place but the pub opposite had a live band playing LOUD until after midnight.

Conveniently located in town centre. Well appointed. Good value for money. l could clearly hear the people next door, l was glad that l took ear plugs. The decor was rather worn.

Great little hotel in the centre of Rhayader, the room was a little tired, and cleaniness was a little lacking, and our room was on the road. However the staff were amazing, all of them, really helpful, ready happy and couldn't have done more for us. On top the food was wonderful.

The room was beautifully presented and stylish on arrival. However, once I started using the facilities, issues became apparent. The jacuzzi bath had a broken button and a loose tap, the toilet wasn’t properly cleaned, and the tea station cups were stained. There was also a strong sewer-like smell that worsened overnight. The TV didn’t work, the mattress and pillows were lumpy and uncomfortable, and the room was overly hot with no air conditioning or windows to open. The shower was confusing to use due to the power switch located outside the bathroom. Noise was a problem too – I could hear guests in neighboring rooms, as well as music from a nearby pub and road traffic. Thankfully, things quieted down after 10 p.m. The staff were friendly once we found the check-in point, but there was a mix-up over the room allocation. I’d paid extra for a larger space, but staff handed us the keys, saying it didn’t matter which key we chose. I had to clarify this in front of my friend, which was awkward as I’d intended to be discreet. The on-site café and restaurant were the highlights – great food and a lovely atmosphere. Overall, while parts of the stay were pleasant, the comfort and cleanliness issues mean I wouldn’t return.

Street light across the road stays on all night and only poor fitting non blackout curtains , being on a main junction in the town traffic noise is on going day and night,

Spacious room, quite, very relaxing. The staff in the pub who manage the facility in the evening where great abd the staff in the Bistro who do breakfast who also amazing. Around a great stay.

I suspect the multiple 10/10 reviews from 2023 & 24 may not be genuine customers but these have driven up the rating of this place. We had a “superior“ room which leaves us to wonder what the non “superior” rooms can be like! It was a mostly clean but very tired room. Marks on the carpet and cushions, very soft and lumpy mattress, curtain pole mounted too low, chipped furniture, bath panel coming off, bathroom Lino looks fairly new but has not been laid flat and has waves which are a trip hazard! Basin taps leak. External door is filthy dirty with cracked glass (it doesn’t look like a door to hotel accommodation, more a homeless person’s hostel), room door has a large gap around it which you can see through. Bed linen & towels were clean. Bring earplugs or noise cancelling headphones for noise from other guests and from traffic, church bells and live music and revellers from the pubs. Oh, and the toilet macerator which goes off intermittently yet vigorously throughout the night. If you’re looking for a peaceful ‘superior’ hotel room, this is not the place. All in all this did what we needed and we got a few hours sleep in between two long walking days. On the plus side, the staff who checked us in and out were friendly & helpful. We would not book here again.

No light in bathroom . Mattress thin with ridges - so poor sleep . Otherwise fine .

no parking hotel..com website misleading on road parking restricted to 1 hour between 8am to 8pm

Being on the ground floor was quite noisy at times and the other guests would close the front door quite forcefully which kept on disturbing me.

For £41 I had a very clean room, comfortable bed and a decent bathroom. I left before breakfast so can't comment on that but I did have my supper at the Lamb & Flag - same management - and it was excellent, a nice pub, very good food and superb Wye Valley Brewery beer. It doesn't pretend to be 5 star accommodation but as a place to stay on business it was very cheap and I feel I received more than my money's-worth. Very good.