The hotel itself is decently maintained mostly.. We were greeted with a welcome drink during check in, that was nice! The room was spacious. Housekeeping was mostly on point. Breakfast buffet was great, lots of variety. The pool area was a bit underwhelming though. The reception staff was very cordial and helpful throughout the stay! Some minor things that could be improved - 1. There was only 1 towel and 1 glass of water when we checked in. Considering that the hotel knows that there are 2 guests checking in, this was a bit off putting. But room service promptly brought the other towel and glass when we called. 2. We were given only one key card, considering that there are 2 guests - again this was a bit weird to us. They said that they don't have a second key card for the room. So it was a bit of a hassle for us to share the one.

The rooms were clean. It was really easy to go around and see stuff.

Rummet var väldigt smutsigt både i sovrum där lakanen var smutsiga, badrummet läckte vatten

Front Desk guy was very rude, bathroom wallet clogged,shower doesn't work,room was smelly

Good ambience, excellent location, Rooms were clean, good breakfast options. Rooms are small, if you are 2 + 1 Kid. Clean Swimming pool. Overall, stay was good.

Its ok...., Br realistic. Give good service.. No compromise on service to customers.. Yhen people will follow hotel... But need to ise this strategy

V bad toliet, AC not working, upholstery bed sheet not good.even room paint is bad, floor has dust

The stay was good. Hotel is clean. Service staff is really excellent. Their can be improvement in the food at La Menara. Alisha at La Menara is very sweet and very good at her work. Reception staff is vey cooperative. Thanks for the great stay.

Every thing was excellent , we enjoyed , only that new year celebration was bit dull with out any music entertainment what we expect .

Decor is pretty. Food is great during breakfast buffet. Chef during breakfast is amazing and training manager and staff are very courteous.

Not worth for money , rooms r look like local hotel

I did not like anything and was quite frankly disappointed in the place adn service considering the price paid, the WIFI did not work most of the time, getting even a complimentary bottle of water took 3 phone calls to reception, the bathroom fittings were all rusty amongst so many other issues...it was disappointing to say the least...

Nice comfortable hotel.

Check out super slowly

I did not like the property at all. Only the reception area was clean but the room was very dirty, dust all over the room and cockroaches in my room. Food was too bad in taste.

Staff are very friendly. EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER

Staff is good and friendly. Room should be cleaner

Not up to the standard for 3start

Terrible wi-fi, unusable gym, dirty towels, they only give you one from key.

Staff were very helpful. Breakfast was excellent. Ala cart food was average ,not in keeping with the standard of the hotel. Shower. Area is slippery , could do with a mat there Bedside lamps were not both sides. No bedside lamps in the twin room No proper instructions for electronic safe