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Sarah the general manager was amazing. We had a minor issue with our first room and they were quick to resolve it and move us the next day. We arrived very late so we were fine with waiting until the next day. Sarah was so friendly and helpful. She helped my daughter carry her luggage up the stairs. She personally showed us our room and gave us good tips of what to see in the area. She definitely took care of us. She was so much fun to talk to. We were sad to be checking out. Our room was spacious for our family of 4 and the kids enjoyed having an area to themselves. Will definitely be going back the next time we are in the area. Thank you Sarah!

Probably the worst hotel i have ever stayed in.would not recommend it

Never normally write reviews but if it helps others to know what to expect in advance they may look elsewhere. Pictures online don't reflect reality. Hotel very, very dated. No breakfast which we weren't aware off. Pillows in room were awful so had a very poor sleep. The showers were mentioned in previous reviews which I thought were probably exaggerated but they weren't. If you stay more than a night you will need to go elsewhere to wash. Shower trickled out. Would not recommend unless the hotel has a major refurbishment.

Le personnel sympathique et serviable. Le restaurant super, en revanche, la chambre décevante... La literie et les coussins horribles.. Les lampes et prises ne fonctionne pas à part à un seul endroit. Les photos mises en avant ne correspondent pas à la chambre que nous avons eu.

Room was clean, however mattress and pillows were too hard. So didn’t have the best sleep. Parking was easy and staff and check in process was easy. Let down by poor shower, out dated bathroom and broken iron.

Booked a ground floor accessible room with walk in shower and king sized bed and got email confirmation of this for a 2 night stay. On arrival were allocated a small ground floor room with small double bed and a shower over the bath. Was informed the room that the room that I had booked was occupied . Later we were offered a larger room upstairs but I had deliberately booked a ground floor room due to mobility issues. The staff were pleasant, but the hotel is in need of renovation, the wallpaper in the bedroom was peeling off, the shower temperature could not be regulated properly and could have been dangerous as getting in and out of the bath to shower was not something that can be done quickly with mobility issues. There were also bird droppings all over the exterior entrance to the rooms for the entire time, which we had to walk over and could easily been cleaned off . Was offered 2 rounds of drinks in the bar or 30% off meals which amounted to around £12. Hardly suitable compensation for the lack of amenities in the confirmed booking. On the plus side there is plenty of parking.

Very friendly and helpful staff, room was clean and spacelus The only downside was that during my stay they were unable to provide breakfast during my stay due to staff issues, I was able to do a 5 - 10 minute walk to Lidl at the side of the hotel to get some thing for my breakfast

Staff were very nice, obviously updating the place as well, Bar & Restaurant was superb. Room could do with some updating, but very comfortable and had everything we needed. Wouldn’t hesitate to stay again. Plenty free parking as well.

Very dated corridors and stairs to room access, lots of small steps along corridors potential trip hazards. Stairs in the annex building were very awkward to negotiate. Poorly ventilated room with one window no A/C, no refrigerator…get what you pay for..

This hotel has a great soul but it is a little tired. The room was great and the bathroom was ok. I spent one night here after leaving Inverness as I used it because It was only an hour drive to the Edinburgh airport (I was driving there to drop off my rental car.) It was a 14 minute walk to downtown and I enjoyed the food at the restaurant/pub on site.

My full experience of the Lovat Hotel and the wonderful staff made me and my partners stay so much more enjoyable. So much so we have booked a three day stay at the beginning of August. The staff were super friendly and went out of there way to make our stay that little bit more special. Can't wait to go back.

Not great! Looks like a hotel that hasn’t been upgraded since the 70’s. I had to sleep with my duvet wrapped around me so that I didn’t feel the springs in the mattress. I will say that the two members of staff I came across were excellent, really pleasant, cheery and helpful.

Great hotel, just the shower didn’t drain very well and the pressure was weak.

This hotel is truly vile; it is dirty, poorly maintained and has an obnoxious smell throughout. The worst issue was undoubtedly BED BUGS! I spent one night there, got next to no sleep, and came away covered in welts on my skin where I had been bitten. In the morning there were small blood marks on the bedlinen where the bites had caused me to bleed. The bathroom light didn't work, the mixer-tap shower didn't mix (you could have hot or cold water, but not both!) and there was a large skylight in the ceiling, with no blind - so the room was flooded in daylight by 4.45am. Under no circumstances should you consider staying here.

Great hotel staff and restaurant

Room was nice and bed was comfy. The shower wasnt very good, no water pressure.

Clean room very dated and worn. Bed was the worst ive swept on, noisy and bumps.

Staff and restaurant were great, staff could not have been any better. The property is in need of modernisation.

We’re to start room was dated bathroom especially shower was burning hot no cold water at all the cold tap at sink did not work at all either there was old furniture and switches put on upside down The restaurant was basically the bar and was full of very drunk kids due to the racing so we didn’t feel comfortable sitting having a meal when we tried to drive to get something else to eat as everywhere else is a good 15 walk we could not as our car was blocked in as car park was not equipped for all the spaces that were marked so we had to walk as no staff at reception to help us and eat cold food in our room with plastic forks also the fire alarm went off twice around 12,40pm we had to leave the building no staff at all just followed the crowd out and back in again defo would not be back