Nice surroundings and good breakfast. The rooms where ok but the spear sofa was not nice.

Very average breakfast and average rooms and amenities Outside pond water was very dirty and not cleaned

The car park next to the hotel is small but a bigger car park is only a short walk away. They ask you to check in on-line but the single receptionist was dealing with many things and the vague directons to our room needed a retrace back to a then staffers reception. It took 30 mins between arrival and getting into our room. However, the room was good, food excellent and staff very helpful. They need to provide a number or buzzer to ensure there is reception cover. We would definitely stay here again.

Look we really love this hotel, it’s old, quirky, in a lovely setting, the grounds are gorgeous to walk in. This was our second stay and we were upgraded to a suite over the function rooms. Well at 3.00am in the morning we were woken by chatter, scraping of furniture, general movement noise below us. Thought the place was haunted!! This lasted till about 4.30 am. Ruined our nights sleep.

Wonderful quiet convenient getaway on a business trip. Great restaurant, lovely surroundings. Remote, in a good way, but well connected to all of Yorkshire.

Understaffed! Breakfast was slow and delayed and no one at reception to check us out and provide an invoice in spite of waiting 10 minutes or so. Also say they will email bar receipts which never got sent.

Nice surroundings. Room was spacious with seperate sitting room.

The setting is beautiful and the staff amazing. We took our 2 Spaniels with us and stayed in a dog friendly suite. Room was huge and surprisingly warm considering it was a converted Castle. Breakfast in the morning was decent and you are within 25 mins of York. All in all a great trip and we will 100% stay here again.

The staff were wonderful! From the moment of arrival, to our too soon a departure, staff in every department were thoroughly welcoming, courteous and friendly. We highly recommend this hotel and cannot wait to return!

Brilliant place. Love staying here!

Had a wonderful stay here. Incredibly personal touch from all the staff referring to me by my name, which made me feel very comfortable. An incredible property rich in history, with a modern, well-equipped room to compliment it. Food options were extensive and delicious. Breakfast was great, very high quality, and very attentive staff. I wouldn’t hesitate to stay here again.

The staff were genuinely kind and very helpful, which we truly appreciated. There is, however, some room for improvement in the amenities, particularly given that the property is marketed as a luxury castle experience. Our room still had clothing from a previous guest, which affected the overall sense of cleanliness. While the stay was not unpleasant, based on our previous experiences in luxury castle hotels, this felt closer to a standard hotel experience rather than a true luxury offering.

Beautiful clean room Amazing food Friendly staff Great location

Quite a nice hotel, but room was small and bathroom a little tired. Small annoyances such as having to put the kettle on the floor to plug it in.

Beautiful property, nice grounds. Very quiet. Rooms are nice and comfortable.

It was totally magical staying at the castle. The rooms were comfortable and spacious. It was marvelous exploring the castle and grounds. The road to get there is narrow and bumpy, but once you’re there it is worth it! We had a lovely breakfast in the little restaurant. The staff were so helpful and friendly. Wish we could have stayed longer.

Nice hotel - welcoming staff

I had an absolutely fantastic time at that hotel! It was a truly wonderful night.

Beautiful property and landscaping. Really kind staff, hard-working, but slow service. Which is fine if you are up for a long relaxed meal. Probably a little understaffed.. Everyone worked very hard. Room was very nice but a little dated the bed was slightly soft for my comfort but very rich and historic site.

Great location, food good , room fine but bathroom/shower room could do with a refresh.