It’s ok our key cards keep having to be reset. A lot of people but overall ok for the price

There was a terrible odor, a 30-minute wait for reception to respond, and the shower was in disrepair

Just ok

Just ok

Went here for a romantic getaway and it was super nice. Staff was personable too.

Has a Chile’s and Longhorn Steakhouse within 100 yards of hotel

Outside noise was an issue. Also tv remote was missing and the replacement remote did not function. I did not go back to the front desk about it after that; I used my phone. Alsi air conditioning

La habitacion tenia muy mal olor y tenia una maquina para sacar el olor de ultimo cancele y fuy para otro hotel

I had a very disappointing experience. They assigned me a room that was already occupied by someone else. Fortunately, no one was in there at the time. I arrived right at 10 PM, just as the place was closing, and the staff was unwilling to assist me. Overall, the service was terrible.

First hotel close the front desk and nobody guve your room

They gave me a key for a room which was booked by someone who was already in the room before as we go to the room use a key open it the guy who was in their come towards as running in anger saying who the hell are you come in my room then we Explain the issue apologize go back to over the phone explaining the issue to re assign as another room the whole process is mess to be frank

This was terrible, they would not accept two separate forms of identification, I had my social security card and many other forms Of identification, I was able to fly without issue with my forms of identification but the hotel wouldn’t take it? I also took an Lyft ride to this hotel and was stuck walking away when they told me I couldn’t check in with my VALID IDENTIFICATION. Even the first hotel I went to after had no problem taking my id. Terrible experience.

Web site stated free breakfast, there was no breakfast. Bed sheets were damp and smelly, WiFi password wouldn’t work, access in and out of building didn’t work, had to have my wife come down from room to let me back in lobby. Gross stuff dripping down walls. Only 1 little bar of soap in bathroom we used for hand washing, so no soap for shower. People in and outside hotel clearly on drugs and causing a scene. No tv guide. Terribly stained carpets and garbage in the hall leading to room. Elevator stunk like urine. Need I say more. My wife was pregnant and exhausted, we had brought all of our luggage up to the room already .. otherwise I would have asked for a refund and moved us elsewhere.

Horrible place. Will never stay at thos chain of hoyels again. Dorty de graded rooms and furniture. Unsage conditions woth no staff on dity after hours. Thos hoyel should be inspected for safety by the police and fire marshall

The gentleman working at the front desk was very unaccommodating. We were charged $1.75 for the linen be changed and they never were changed during our one day stay. When I asked him to explain why I was getting charged that even though the linen would not be changed in the time I was there he could not explain it.

There was no room said their house keepers dad got into an accident didn’t clean our room and left said hotels.com kept filing their hotels and wouldn’t stop refused to accommodate and put us in another room we even offered to sleep on the floor being it was so late but they told us he couldn’t put us in any other room told us we had to call customer service to find out what to do and sent us with no where to go hours away from home

H

They charge for linen now even though it’s a hotel, never heard of that, breakfast is supposed to be included but no breakfast was made the next morning so definitely misleading and place is not dirty per se but not clean either just below average, I wouldn’t stay again here

Great value and location.

This is the only place I have ever stayed at with such a stupid "extra fee". They charge you more when checking in. This was not mentioned on your website. Also there is no free breakfast as your website said which is all falsely advertising, lying to people. I am not happy with everything from here. The check in took 30 mins. The place was stinky. Cops were there arresting somebody as I was trying to check in. The whole place and experience was terrible and I will never stay there again.