I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money.
Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation.
Overall, the lack of cleanliness, poor service, and mismatch between the advertised and actual room made this a very negative experience. I would not recommend this hotel to others and strongly suggest future guests be cautious before booking.