Apart from reception, this pub is staffed entirely by untrained junior staff that want to leave you in no doubt that they don't want to be there. Room was not very clean, breakfast a poor show, and the decor beyond tired. Would have given it three stars though just simply because my evening meal was pleasant and the place is fantastic value for money - until I made the mistake of using the property's electric car chargers - DO NOT USE THEM! £25 for two hours and my charge rose 3%. Was in a hurry to leave so emailed the property to let them know and have had no reply. Whatever, it's only £25, but still, I do feel conned! Overall, would definitely not stay again.

Staff were very friendly & helpful. The room met basic requirements. It really needs a deep clean. No shower gel in the gel dispenser! Having paid for a garden view room, I only saw a slither of grass & a picnic table! Sleep disturbed due to noise by the electric towel rail in the bathroom because when I put it off at the main switch the noise stopped. Description on Expedia was better than reality.

Nice hotel, good food and breakfast, just be aware of the added car park charge of £10 for hotel guests, which is a rip off. Otherwise an ok stay.

Had to book quickly as going to event nearby and was let down. On booking says dog friendly, but only in words. Only rooms dogs can go in is the converted stables. Paid for 4 post poster and large and rundown low budget, albeit clean.

Room was clean and warm staff were very good my only problem would be £10 to park your car

Lovely staff , but extra charges on arrival for parking that wasn’t informed about on booking,, breakfast isn’t free it’s included in fee if chosen . Nice room but not as nice as visit 2 years prior

Lovely staff

Lovely staff. Room adequate. Stains on the wall in the bedroom and bathroom. We attended a party in the Surrey Barn which was a lovely setting for party. There was however a lack of heating. I would however return to this lovely hotel. The breakfast was delicious.

Excellent welcome. Warm comfortable room (even if bed a tad hard) in new extension to historic old coaching inn. Good breakfast

This is a good hotel. it is in a fantastic location for Wisley Gardens It needs painting and refreshing The staff are pleasant but untrained leading to catastrophic mistakes in service, and blank looks.

Everything was fine. Good service, the room was clean and comfortable.

Everything from staff, friendliness, bedroom, comfy bed, food

Excellent staff Extremely helful

This is a beautiful old hotel which is full of character and charm. The staff were lovely, friendly and professional. The room was excellent

Lovely staff lovely food lovely room

Great stay, pleasant staff and good breakfast

Lovely little hotel in a great little village.

I was overall happy with the room, not happy to pay £10 to park my car overnight I arrived at 7 30 pm Friday and left at 8 30 am ! Happy to pay the £10 for my champion Pekingese as this was agreed

Always love it here. Its our number one choice for london/airport stays.

Great stop over after visiting RHS Wisley on our way to Le Shuttle.